Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Fresher It Support Specialist Job Careers – Samasource Jobs in Kampala at Uganda Jobs Fresher It Support Specialist Job Careers – Samasource Employment opportunities Uganda Jobs
Job Title IT Support Specialist
Organisation Samasource
Duty Station Kampala, Uganda
About US
25% of the Fortune 50 trust Samasource to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re experts in image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a mission to expand opportunity for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.
Job Summary The incumbent is responsible for supporting the organization’s network infrastructure. You will serve as a key partner to the IT Manager and report directly to this role.
Key Duties and Responsibilities
Support the organization’s network infrastructure and services like the LAN, print services and
Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning.
Provide ICT related support and guidance to staff. Conduct and supervise ICT preventive maintenance activities.
Installing, configuring, upgrading and repairing PC hardware and software Conduct periodic backups of the identified information systems.
Participate and assist in the organization of ICT related training for the staff.
Logging of incidences in an accurate and informative manner as and when they occur.
Create and maintain ICT configuration database for both hardware and software.
Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly.
Qualifications, Skills and Experience
The ideal applicant must hold a Bachelor’s degree in Computer Science or a related discipline.
Possession of CCNA, MCSE, MCITP or any relevant professional certification is an added advantage.
1-3 years of experience in IT support roles.
Proficiency in firewall management/configuration is an added advantage
Knowledge on using tools to automate configurations through scripts or a background in script writing is an added advantage.
Strong follow up, communication, interpersonal, organizational, and time management skills
Passionate, highly self – motivated, energetic and enthusiastic team player.
How to Apply
All candidates should apply online at the link below.
Click Here
Deadline 15th July, 2021
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