Uganda Jobs Uganda Several Customer Service Jobs – Passenger Check-In Supervisors – Uganda Airlines Jobs

Jobs in Uganda Uganda Uganda Jobs Jobs in Uganda Several Customer Service Jobs – Passenger Check-In Supervisors – Uganda Airlines Jobs in Uganda at Uganda Jobs Several Customer Service Jobs – Passenger Check-In Supervisors – Uganda Airlines Employment opportunities Uganda Jobs

 
Job Title   Passenger Check-In Supervisors Several Job Placements



Organisation Uganda Airlines
Duty Station  Entebbe, Uganda
Report Line Director Commercial
Ref No UGA-100
 
About US
Uganda Airlines is the flag carrier of Uganda. The company is a revival of the older Uganda Airlines which operated from 1977 until 2001. It began flying in August 2019.
 
Job Summary   The Passenger Check-In Supervisor shall manage all matters relating to customer service and smooth movement of the airline customer while at the airport.
 
Key Duties and Responsibilities 
To lead the Passenger Services Team to ensure staff are trained and motivated to deliver a consistent & excellent standard of service to our passengers
To establish and maintain effective relationships with customers and airport company representatives to ensure that a productive relationship is maintained while abiding with service level agreements
To monitor operational plans like schedules and ensure that they are well updated.
To carry out all Passenger Services functions as required including the identification of legislative, statutory and procedural requirements and ensuring their compliance
To develop and exploit commercial and business improvement opportunities
To develop and contribute to new planning ideas by ensuring that they are cost efficient and effective.
The implementation of Company Health & Safety Policy.
To ensure cost effective operational decisions are made including first line supervising, controlling absence, overtime and management of resources
To effectively communicate daily shift events to other department internally and externally to ensure all stakeholders are aware of plans and potential consequences
Ensure a well-motivated and performing team of check in agents.
 


Qualifications, Skills and Experience
The ideal applicant for the Uganda Airlines Passenger Check-In Supervisor job placement must be a University graduate or relevant Higher Diploma with experience in an all-round airport handling operations with relevant experience in Passenger services.
A minimum of three to five years of relevant experience in a similar role with a reputable airline or reputable ground handling company.
Good working knowledge of all Passenger Services functions, the airline industry and customers
Good level of people and operational management skills including leadership, resource management, planning, communication and financial skills
Good working knowledge of statutory and procedural obligations of the business including health and safety, employment and security issues
Good report writing skills.
Customer-focused and hospitable.
Attention to detail.
Excellent communication and interpersonal skills.
Confident, decisive and proactive.
Excellent communication skills
Self-­motivated
Customer centric
 
How to Apply
All candidates should send their application letters, , complete with Curriculum Vitae giving two 2 referees, and copies of academic and professional certificates with one passport size photograph one full size photograph for Cabin Crew applicants should be submitted online at Click Here or by post quoting the Job Reference number accordingly.
 
Applications should be addressed to
The Manager Human Resources.
Uganda National Airlines Company Ltd.
P.O. Box 431, Entebbe, Uganda.
 
Only successful applicants will be contacted.
 
Deadline 12th July, 2021 by 400pm
 

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Jobs in Uganda Uganda Uganda Jobs Jobs in Uganda Several Customer Service Jobs – Passenger Check-In Supervisors – Uganda Airlines Jobs in Uganda at Uganda Jobs Several Customer Service Jobs – Passenger Check-In Supervisors – Uganda Airlines Employment opportunities Uganda Jobs

Thank you and dont forget to visit again ugandajobss.blogspot.com

Brown Alex Monday, 5 July 2021 Employment opportunities at Uganda jobs in uganda Uganda Jobs Uganda Jobs