Uganda Jobs Uganda Operations Specialist Job Careers – Equatorial Power (Ep) Jobs

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Job Title Operations Specialist
Organisation Equatorial Power EP
Duty Station  Kampala, Uganda
Reports to COO
 
About US
Equatorial Power EP is an energy company that brings together a consolidated team with a strong track record in renewable energy and access to productive energy projects in Africa. EP operates in Uganda, Rwanda, and DRC and is headquartered in Kampala, with a presence in Kigali and Goma. EP is a developer–investor, as well as an EPC contractor. Its areas of focus include Off-grid holistic rural electrification via mini-grids; Grid-connected renewable energy projects; and Captive C&I power projects for agribusiness and industrial growth.
 
Job Summary As Operations Specialist you will lead the implementation of operations for existing and upcoming projects, utilizing an understanding of the productive use value chains and customer needs, whilst supporting management in continuous improving of existing sites enabling smooth running of operations and satisfied customers.
 
Key Duties and Responsibilities 
Customer Acquisition Leading acquisition of customers on new minigrid locations incl marketing etc according to company operations strategies and processes
Site Management and Customer Satisfaction Coordinate field team managing operations of EP’s minigrid and industrial park sites
Customer Growth Leading implementation of initiatives to enable growth of communities through the access to energy enabling a sustainable business according to company strategies and approaches.
Support in building Operational Processes and Systems incl. CRM and management of CRM.
Supervise Operations teams in the different EP sites and provide guidance and feed backs;
Analyse operations data to support management of operations across customer operations and liaison with technical;
Support in creation of operational budgets in line with operations design;
Contribute to the creation of training materials on operational policies, processes and procedures across multiple countries;
Dash boarding, basic data insights for operational data;
Operational reporting
Support EP with growing the community through sharing ideas and supporting innovation projects on site.
 


Qualifications, Skills and Experience
Degree in Economics, Business and Administration, or other relevant faculties
At least 5 years of work experience in fields relevant to the present position
Excellent communication skills in writing, speaking, listening
Proven track record of taking ownership and driving results
Experience with Salesforce.com and/or other Customer Management Software
Strong working knowledge of Microsoft Office products and Google packages
Able to work independently in an entrepreneurial environment
Organizational skills including prioritizing, time management, and meeting deadlines
Willingness to travel
Fluent in English
Preference for ability in some of the operational site working languages – Luganda, Swahili, French.
Alignment with EP Purpose and Values incl. Growth Mindset, Standards of Excellence, Team Work Ethic.
Previous experience in the energy sector is a Plus
 
Duty station Kampala HQ with travel to operations sites across current countries UG, DRC, RW and potential expansion countries
 
How to Apply
All suitably qualified and interested candidates are encouraged to send their Email applications to  hr@equatorial-power.com, and CC Liz Ounkunda – liz.ounkunda@equatorial-power.com
 
Deadline 2nd June 2021
 

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Email⇒hr@equatorial-power.comliz.ounkunda@equatorial-power.com
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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Operations Specialist Job Careers – Equatorial Power (Ep) Jobs in Kampala at Uganda Jobs Operations Specialist Job Careers – Equatorial Power (Ep) Employment opportunities Uganda Jobs

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