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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala 3 Assistant Relationship Manager – Retail Job Opportunities –  Q-Sourcing Servtec Jobs in Kampala at Uganda Jobs 3 Assistant Relationship Manager – Retail Job Opportunities –  Q-Sourcing Servtec Employment opportunities Uganda Jobs

Job Title    Assistant Relationship Manager – Retail 3 Jobs  
Organisation Q-Sourcing Servtec



Duty Station  Kampala, Gulu and Fort Portal, Uganda
 
About US
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
 
On behalf of our client, KCB Bank, we are looking for three3 competent, skilled, and experienced Assistant Relationship Managers-Retail to work in 1 Kampala; and 2 upcountry – 1 Gulu&1 Fort Portal.
 
Job Summary  Reporting to the Branch Manager, Retail Division, the Assistant Relationship Manager-Retail  will be required to grow and maintain a healthy personal and SME banking portfolio personal loans, SME loans, accounts and e-products and to act as a reliable point of contact for new and existing personal and SME banking customers. Ensure that the customers’ banking needs are identified and fulfilled efficiently and cost-effectively, while managing risks associated with new accounts, loan portfolio, account mandates and related process flow.
 
Key Roles and Responsibilities
Create and Manage client relationships and accounts to minimize attrition.
Sourcing for new personal and SME banking business opportunities in coordination with the sales team and other units.
Adherence to KYC and AML policies and procedures.
Cross sell bank products including assets, liability and electronic banking products
Initiate personal and SME loans applications and ensure good underwriting practices.
Prepare and submit relevant reports.
Managing personal and SME banking portfolios and monitor daily branch budget for all accounts.
Sales calls and market intelligence gathering
Monitor overdrawn, inactive, dormant and zero balance accounts and initiate relevant reports.
Receive and solve or escalate both verbal and written customer complaints as well as update complaints register.
Any other duties that may be allocated from time to time.
Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.
Daily Roles and Responsibilities
Customers successfully enrolled, utilizing and enjoying to e-channels
Increased profitability as a result of quality growth in market share.
Increased cross-sale ratios
Good audit and compliance report findings
Complaints and queries effectively managed
Retention of satisfied, well-informed customers.


Qualifications, Skills and Experience
The applicant must hold a degree or Post graduate degree Business and/or Finance related
Minimum of 1.5 years’ experience in a similar role in the banking sector, preferably with 6-12 months in a sales role.
Good understanding of banking products, policies and procedures.
Sound knowledge of the KCB bank products and processes such as account opening and documentation.
Credit knowledge including understanding and interpretation of financial statements.
Understanding of behaviour and application scoring systems and how to use relevant scoring software.
Understanding risk management principles, credit scoring principles and procedures.
Possession of fine underwriting skills and good understanding personal credit processes
Understanding of competitors and their products and services
Attend relevant courses and e-learning sessions.
Good understanding of existing customer profiles.
The candidate should possess the following interpersonal competencies
Organized, proactive, Innovative, reliable, empathetic, persuasive, good team player, decisive, result oriented, energetic, active, with integrity and culturally sensitive.
 
How to Apply
All candidates who meet the criteria outlined as above are encouraged to apply online at the link below.
 
Click Here
 
Deadline 13th September 2021 by 1130am
 
NB Only shortlisted applicants will be contacted. Q-sourcing Servtec is an equal opportunity employer. Any solicitation will lead to disqualification.
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala 3 Assistant Relationship Manager – Retail Job Opportunities –  Q-Sourcing Servtec Jobs in Kampala at Uganda Jobs 3 Assistant Relationship Manager – Retail Job Opportunities –  Q-Sourcing Servtec Employment opportunities Uganda Jobs

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