Mtn Uganda Jobs – Senior Manager – Enterprise Applications Jobs at Uganda Jobs

Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Mtn Uganda Jobs – Senior Manager – Enterprise Applications Jobs in Kampala at Uganda Jobs Mtn Uganda Jobs – Senior Manager – Enterprise Applications Employment opportunities Uganda Jobs

Job Title  Senior Manager – Enterprise Applications
Organisation  MTN Uganda



Duty Station  Kampala, Uganda
Reports to Senior Manager Application Operations
 
About US
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
 
Job Summary  The Senior Manager – Enterprise Applications will be responsible for overseeing the support of various Enterprise Applications within MTN Uganda Billing system, Call center applications, Sim registration, Mobile money operations. The jobholder will be responsible for the creation and execution of the continuous service improvement program and performance management across these platforms. Manage, develop and grow an efficient and functional team of application operations engineers
 
Key Duties and Responsibilities 
Responsible for overseeing the support of various Enterprise Applications within MTN Uganda,
Responsible for the creation and execution of the Continuous Service Improvement program and performance management across these platforms.
Reviewing and optimizing business continuity strategies, service reporting, service measurement and service level management.
Working with business to translate their requirements into a technology blueprint together with the Solutions Delivery team, to enable the business to achieve their strategic objectives
Ensure compliance to documentation and alignment to IT Service Management principles.
Assist in a long-term applications strategy, including investigation of new systems and planning of upgrades and optimization.
Ensure program and task deadlines for the team are met and maintain high performance on SLAs for assignments.
Drive the deployment of new applications; systems software; products and / or enhancements to existing applications.
Engage with the OPCO to ensure that applications meet business requirements and system goals; fulfil end user requirements and identify and resolve system issues
Assist with the technical negotiation of contracts with software and service providers and oversee each contract from a service delivery perspective.
Manage and provide direction for the application team in support of the business operation
Contribute to pre-testing phase of development in collaboration with the Solutions Delivery teams by evaluating proposals to identify potential problem areas and make appropriate recommendations.
Manage and liaise with service providers/vendors within the Enterprise Applications Space.


Qualifications, Skills and Experience
The ideal candidate for the MTN Uganda Senior Manager Application Operations job placement must hold a Bachelor of Science in Computer Science, Engineering, IT, Applied Mathematics, or related field
Experience managing a team of application operations staff
Strong vendor management and follow up skills
More than 6 years of UNIX shell scripting/programming and database administration
At least six years of experience developing and maintaining applications
Excellent interpersonal skills
Excellent report writing
Can-do attitude
Highly organized and quick to learn
Pays attention to detail
 
How to Apply
All candidates should apply online at the link below.
 
Click Here
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Mtn Uganda Jobs – Senior Manager – Enterprise Applications Jobs in Kampala at Uganda Jobs Mtn Uganda Jobs – Senior Manager – Enterprise Applications Employment opportunities Uganda Jobs

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Brown Alex Thursday, 16 September 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs