Llc (URC) Uganda It S Jobs


Jobs in Kampala Uganda Llc (URC) Jobs in Kampala It S Jobs in Kampala at Llc (URC) It S Employment opportunities Llc (URC)






Job Title    IT Support Officer
Organisation University Research Co., LLC URC



Duty Station  Kampala, Uganda
Reports to Senior Manager Operations
About US
University Research Co., LLC URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services CHS, URC manages projects in over 45 countries, including the United States.
Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.
About DOD DHAPP Project
URC is pleased to announce that it will be implementing DOD DHAPP Uganda UPDF Partnership for Sustainable HIV Epidemic Control Program. The overall goal of the UPDF Partnership for Sustainable HIV Epidemic Control Program is to contribute to Uganda’s goal of ending HIV/AIDS as an epidemic by 2030. It also aligns with DHAPP’s objectives to save lives, prevent HIV infections, accelerate progress toward achieving HIV/AIDS epidemic control, and support the development of interventions and programs in relevant military health systems.
Job Summary  The IT Support Specialist is responsible for providing technical support for staff at the office, in the field and for supported health units as needed. S/he is responsible for the maintenance of hardware and updating software and for ensuring back-up of data and proper usage maintenance of all IT equipment.
Key Duties and Responsibilities 
Provide preventive maintenance on workstations, servers, printers and LAN components when needed
Provide diagnostics and problem resolution for laptops, desktop computers, printers and server systems.
User support training on file server access and use.
Install operating system upgrades, enhancements, fixes and patches as provided.
Install supported software packages supplied and required by URC.
Monitor existing equipment’s ability to meet the URC’s demand and recommend new system hardware as needed.
Create user accounts, shared network drives data areas and network printing as requested by the staff
Advise on the server disk space, utilization rate and caching ability and make recommendations
Serve as a consultant for the purchasing of software or hardware upgrades.
Ensure that system backups are functioning correctly.
Offer maintenance/repair of computers/laptops/printers etc. as may be necessary
Perform any other related duties assigned by the supervisor


Qualifications, Skills and Experience
The applicant must hold a BSc in Information Technology, or Computer Science, Microsoft certified course, Cisco certified, Programming.
At least five years of working experience in a similar capacity with a reputable organization with over 30 staff
Experience working for an NGO and/or in a development context is an added advantage
Detailed oriented and has ability to organize multiple and diverse tasks, but the flexibility to adjust to program needs
Strong skills in teamwork and Excellent analytical skills
Excellent Oral and written communication
High level of integrity, Honest and Trustworthy and Flexible
How to Apply
All candidates should apply online at the link below.
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Jobs in Kampala Uganda Llc (URC) Jobs in Kampala It S Jobs in Kampala at Llc (URC) It S Employment opportunities Llc (URC)


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