Platinum Credit (U) LTD Uganda 5 Entry Level Cu Jobs

Jobs in Uganda Uganda Platinum Credit (U) LTD Jobs in Uganda 5 Entry Level Cu Jobs in Uganda at Platinum Credit (U) LTD 5 Entry Level Cu Employment opportunities Platinum Credit (U) LTD

Job Title Customer Care Officers 5 Entry Level Job Positions
Site ⇒ ugandajobss.blogspot.com
Organization ⇒ Platinum Credit U Ltd
Duty Station ⇒ Upcountry, Uganda
About US ⇒
Platinum credit is a leading Regional Micro Finance Company providing
emergency loans to employed individuals in Eastern Africa. We have a wide
spread branch network in Uganda, Kenya and Tanzania. Platinum Credit U Ltd
has introduced a new product available to formally employed persons working in
the Private Sector. Platinum Credit U Ltd is a subsidiary of Platcorp
Holdings Ltd.

Job Summary ⇒ The Customer Care Officers will serve Customers in an
effective and efficient way by handling customer related issues and complaints
as per company rules and policies.
Key Duties and Responsibilities ⇒
⇗ Handle and resolve customer complaints at the branch.
⇗ Report all complaints of fraud, misinformation to clients among others to
management for quick action.
⇗ Maintain a clear record/file for all complaints at the branch
⇗ Report and record all complaints through Complaints Management System
CMS.
⇗ Ensure all complaints are resolved with in 48hours to avoid litigations.
⇗ Forward and follow up all customer requests like refunds, quotations, loan
statements, clearance letters etc.
⇗ Protect company image by being brand ambassadors
⇗ Maintain a good relationship with clients by providing quick feedback
⇗ Ensure loan payments with 24hours as per our promise
⇗ Explain loan details to walk in clients in a satisfactory manner for
example collection related issues in collaboration with the collection team.

Qualifications, Skills and Experience ⇒
⇗ The ideal candidate for the Platinum Credit Customer Care Officer job must
hold a Degree in a relevant field.
⇗ One year of experience in the same field preferably in a Financial
Institution.
⇗ Must have good computer knowledge and skills.
⇗ Experience in Customer Service
⇗ Excellent interpersonal and communication skills.
⇗ Excellent numerical and analytical skills.
⇗ Relevant experience in a financial institution will be an added advantage.
How to Apply ⇒
All candidates should submit an application letter and detailed CV to the
address below;
The Human Resource Manager
Platinum Credit U Ltd.

Email to ⇒ info@platinumcredit.co.ug ]mailtoinfo@platinumcredit.co.ug
Deadline 15 th September 2020

Send your Application Through

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Email⇒info@platinumcredit.co.uginfo@platinumcredit.co.ug
URL⇒Link

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Jobs in Uganda Uganda Platinum Credit (U) LTD Jobs in Uganda 5 Entry Level Cu Jobs in Uganda at Platinum Credit (U) LTD 5 Entry Level Cu Employment opportunities Platinum Credit (U) LTD

Thank you very much for Visiting ugandajobss.blogspot.com

Brown Alex Monday 7 September 2020 Employment opportunities at Uganda jobs in uganda Platinum Credit (U) LTD Uganda Jobs