Entry Level It Sales & Support Officer Job Vacancies Jobs in Kampala

Jobs in Kampala Uganda Exquisite Solution Limited Jobs in Kampala Entry Level It Sales & Support Officer Job Vacancies Jobs in Kampala at Exquisite Solution Limited Entry Level It Sales & Support Officer Job Vacancies Employment opportunities Exquisite Solution Limited

Job Title ⇒ IT Sales & Support Officer
Site ⇒ ugandajobss.blogspot.com
Organization ⇒ Exquisite Solution Limited
Duty Station Kampala, Uganda

About US ⇒
Exquisite Solution Limited is a leading Business Process Outsourcing Company
offering a wide scope of professional services. Established in 2006 with
offices in England and across the region, we offer Human Resources Consulting
and Payroll Management Services, Admin Support Services, Executive Search,
Corporate and Personal Development Training, HR Compliance Audits, among
others. We place top notch candidates into permanent, contract, and interim
positions.

Job Summary ⇒ We are seeking a service-oriented and self-motivated
professional with excellent interpersonal skills to join our IT support team.
In this entry-level role, you will work on maintaining and monitoring the
computer systems and networks for our business. You will be tasked with
solving complex technical issues and will also collaborate with business team
to create and deliver presentations at meetings.

Key Duties and Responsibilities ⇒
⇗ Install and configure software and computer hardware, systems, networks,
printers and scanners
⇗ Troubleshoot and resolve issues with software or hardware, plus diagnosing
and repairing faults
⇗ Walk colleagues through steps to help them resolve their technical
problems.
⇗ Maintain procedures and reports that provide technical support to the
entire organization.
⇗ Maintain a strong knowledge of products and services offered plus possess
expertise in fundamental IT principles in order to answer technical questions
during meetings.
⇗ Using IT expertise to explain product features and benefits to prospective
clients
⇗ Support the implementation of new solutions or applications.
⇗ Establish accounts for new users and assist with password or login
problems.
⇗ Participate in business-wide meetings to provide insight into technical
requirements.
⇗ Attending initial sales meetings and meeting the client, determining a
client’s business requirements and whether the products being considered are
suitable
⇗ Deciding whether the software or hardware needs adapting to meet the
client’s needs
⇗ Presenting your findings to the business team.
⇗ Conducting electrical safety checks on equipment.
⇗ Maintain knowledge of industry trends; pay close attention to trends in the
IT industry in order to understand what customers need.


Qualifications, Skills and Experience ⇒
⇗ The applicant must hold a First Class Degree in Computer Science,
Information Technology, software engineering/computer engineering plus
Telecommunications Engineering.
⇗ One year of experience in a technical support role, desktop support, or a
similar role.
⇗ A good level of technical understanding, with enthusiasm for new technology
and its commercial uses.
⇗ Working knowledge and expertise with a variety of software, hardware, and
applications.
⇗ Certification in Microsoft, Linux, or Cisco is advantageous.
⇗ Experience with remote desktop applications.
⇗ Excellent selling and Presentation skills and a professional telephone
manner
⇗ Articulate, persuasive and influential verbal communication skills
⇗ Attention to detail and good problem-solving skills.
⇗ The ability to write reports and proposals
⇗ The capacity to work well on your own or in a team
⇗ Passion, dedication and focus
⇗ Stamina, resilience and the ability to work well under pressure
⇗ Strong team spirit
⇗ Business awareness

Flexibility; The work is mainly office-based, but occasionally involves
travelling to clients’ offices.

Note ⇒ Female candidates are highly encouraged to apply.

How to Apply ⇒
All candidates should send their updated CVs via Email to
recruitment@exquisitesolution.com stating the Job Title as the subject.

Note Only shortlisted candidates will be contacted. If not contacted
within two weeks after application deadline, then you may consider your
application unsuccessful.

Deadline 27th September 2020

Read and Apply Now Through

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Email⇒recruitment@exquisitesolution.com
URL⇒Link

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Jobs in Kampala Uganda Exquisite Solution Limited Jobs in Kampala Entry Level It Sales & Support Officer Job Vacancies Jobs in Kampala at Exquisite Solution Limited Entry Level It Sales & Support Officer Job Vacancies Employment opportunities Exquisite Solution Limited

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Brown Alex Friday 4 September 2020 Employment opportunities at Kampala Exquisite Solution Limited Uganda Jobs Jobs in Kampala