Community Manager Job Opportunities – Ogilvy Africa Jobs at Uganda Jobs

Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Community Manager Job Opportunities – Ogilvy Africa Jobs in Kampala at Uganda Jobs Community Manager Job Opportunities – Ogilvy Africa Employment opportunities Uganda Jobs

Job Title    Community Manager
Organisation Ogilvy Africa



Duty Station  Kampala, Uganda
Reports to Project Lead
 
About US
Ogilvy Africa is the largest network agency on the continent catering to 40 countries with a team of ~900 people across Central, East and West Africa. Headquartered in Nairobi – Kenya, Ogilvy Africa manages a portfolio of over 100 brands for clients such as AB Inbev, Airtel, Africa CDC, Coca-Cola, Diageo, Distell, Equity Bank, Exxon Mobil, Kenya Airways, Mondelez, NCBA, Nestle, Philips, PWC, SAB Miller, Sanlam, Total, UNICEF, Unilever and WWF amongst others. Ogilvy is a leading global creative network of WPP. Launched by David Ogilvy over 70 years ago, it’s referred-to as the Agency of Giants, by several industry experts.
 
Job Summary  The Community Manager is an appointed administrator for brand´s corporate social media communities i.e. Facebook, Instagram, and Twitter and the key customer contact. The Community Manager is responsible for moderating User Generated Content that appears and escalating any issues to the appropriate internal/client teams.
 
They need to be familiar with the required digital & marketing code to ensure compliance of all digital assets on social media.
 
Key Duties and Responsibilities 
Publishing
Create and maintain Content Calendars in collaboration with the content manager, including writing Facebook, Instagram and Twitter posts.
Post relevant content in accordance with Content Calendar.
Maintain a clear digital asset register across all brands managed
Moderation
Review user generated comments and posts in a quick and timely manner.
Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience, providing mandatory weekly moderation reports as per the digital code and an asset register of all UGC permissions requests
Enforce the platform Social Media Guidelines, Digital Code & Marketing Code as defined by the brand.
Manage & Escalate User Generated Content, where appropriate, to different stakeholders
Listening & Reporting
Utilize social listening tools to generate insights that guide content creation for the brands & offline brand activities where necessary
Summarize insights and conversations to create actionable, client-facing reports that lead to optimization.
Able to listen, monitor & identify potential risks that may lead to negative sentiment
Provide bi-monthly Social Listening Reports
Content Creation
Assist with creation, conception, and presentation of digital campaign work. Ensuring that community strategy supports overall brand goals and objectives.


Qualifications, Skills and Experience
2-4 years’ experience in managing brand social media presence
Great verbal skills with empathetic approach to consumer challenges
Digital native proficient in major social media platforms and keen eye on emerging platforms
Good personal skills and ability to interact with different departments
Deep knowledge of social media listening and reporting tools
Ability to turn metrics into meaningful insights
Ability to conceptualize new ideas quickly
Loving to hustle and work in fast-paced environment
 
How to Apply
All candidates should download this template, Download Here  and kindly forward your application to Human.Resources@wpp-scangroup.com indicating the job title as the subject. Please also share your motivation for the role along with your updated CV.
 
Deadline 27th August 2021
 

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Email⇒Human.Resources@wpp-scangroup.com
URL⇒Link

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Community Manager Job Opportunities – Ogilvy Africa Jobs in Kampala at Uganda Jobs Community Manager Job Opportunities – Ogilvy Africa Employment opportunities Uganda Jobs

For more jobs in Uganda visit ugandajobss.blogspot.com

Brown Alex Thursday 26 August 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs