Temporary It Coordinator Us Non-Profit Careers – Management Sciences For Health (Msh) Jobs at Uganda Jobs

Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Temporary It Coordinator Us Non-Profit Careers – Management Sciences For Health (Msh) Jobs in Kampala at Uganda Jobs Temporary It Coordinator Us Non-Profit Careers – Management Sciences For Health (Msh) Employment opportunities Uganda Jobs

Job Title    Temporary IT Coordinator
Organisation Management Sciences for Health MSH



Duty Station  Kampala, Uganda
 
About US
Management Sciences for Health MSH is a global health nonprofit that makes foundational changes to health systems to protect people from diseases and improve their health. MSH collaborates with local partners, from the Ministry to the community, to strengthen and complement existing health systems. Since 1971, MSH has worked in more than 150 countries to help ensure sustainable, resilient, and equitable access to quality health care around the globe.
 
Job Summary  Under general supervision, provide technical software, hardware and network problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide group or one-on-one end-user training as needed; troubleshoot network/printer problems and be able to provide network solutions to more complex end-user problems; conduct hardware and software maintenance; and perform related work as required. S/he is a member of the MSH Uganda Operations Unit and reports directly to the IT Specialist.
 
Key Duties and Responsibilities 
Installs, configures, maintains, and troubleshoots a wide range of hardware and software used in the Uganda office. Performs hardware/software upgrades to existing computer equipment as needed. This includes the shared servers, intercom, printers and other IT equipment
Identifies, diagnoses, and resolves problems for users of the personal computer software and hardware, network, the Internet and new computer technology; communicates solutions to end-users.
Sets up, and assists in the configuration of end-user PCs, software and peripherals.
Ensures that systems are free of viruses and other malware, coordinates timely repair, preventive maintenance and replacement of PC computer equipment.
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements.
Supports installation of local area network and related equipment such as switches, routers, firewalls, network interface cards, etc.
Offers IT support via the online the IS Helpdesk.
Ensures that user data/information is safe by ensuring daily backups and constantly developing and testing disaster recovery strategies.
Assesses the need and conducts trainings for users in various IT applications.
Administers Updates for workstations and servers approved for installation on a monthly basis.
Performs any other duties assigned by the supervisor


Qualifications, Skills and Experience
The ideal candidate must hold a Bachelor’s degree in Computer Science or related discipline.
Possession of an internationally recognized certification like ITIL, MCSA, MCSE, CCNA, etc would be an added advantage
Working knowledge of Desktop operating systems, various software applications and basic hardware for the PC and network
Should be well-versed with principles and theories of network systems and management, Internet technologies and products and have some basic understanding of electrical safety procedure.
One year of experience in providing end-user support
Ability to work with common application software like Microsoft Office, Adobe Suite, video teleconferencing software like Webex and zoom, installing, upgrading, troubleshooting and administering enterprise level and Windows versions of Microsoft Office Suite, and other MSH standard software e.g. Windows, MS Project, Explorer
Ability to work under pressure with limited supervision
Solid training skills, excellent organizational and interpersonal skills
Working knowledge of Microsoft SharePoint would be an added advantage
Good team player.
Willingness to travel to districts.
Must have authorization to work in Uganda.
 
How to Apply
All suitably qualified and interested persons should send their current CV containing two referees and their contacts addressed to, The Country Human Resource Manager hrug@msh.org Management Sciences for Health, P.O Box 71419 Kampala Uganda
 
Please indicate on the subject line of the email, your names and position applied for
Use the link below to complete the test, Click Here
 
Only shortlisted candidates will be contacted
 
Deadline 26th August 2021
 

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Email⇒hrug@msh.org
URL⇒Link

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Temporary It Coordinator Us Non-Profit Careers – Management Sciences For Health (Msh) Jobs in Kampala at Uganda Jobs Temporary It Coordinator Us Non-Profit Careers – Management Sciences For Health (Msh) Employment opportunities Uganda Jobs

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Brown Alex Thursday 26 August 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs