E-Commerce Operations Manager Job Placement – Q-Sourcing Servtec Jobs at Uganda Jobs


Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala E-Commerce Operations Manager Job Placement – Q-Sourcing Servtec Jobs in Kampala at Uganda Jobs E-Commerce Operations Manager Job Placement – Q-Sourcing Servtec Employment opportunities Uganda Jobs






Job Title    E-Commerce Operations Manager
Organisation Q-Sourcing Servtec



Duty Station  Kampala, Uganda
 
About US
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent, skilled, and experienced E-Commerce Operations Manager to work in Kampala.
 
Job Summary  The E-Commerce Operations Manager is responsible for all finance and operations related tasks within the E-Commerce team.
 
Key Duties and Responsibilities 
Finance
Create all tools/reporting necessary to provide management with financial KPIs and analysis to follow the progress of the business
Extract business insights from financial data and be an active source of proposals and actions to improve the financials of the business.
Manage all interaction and communication with the finance department to ensure o Accurate booking of all the expenses relating to the E-Commerce activity o Accurate booking of all the compensation/notes issued from merchandizing activities o Accurate financial reconciliation between the company and its partners and for its own platform o Compliance with the validated budget
Lead the construction of the budget for existing activities and the business cases for new E-commerce projects
Operation
Recruit all positions as per the validated organizational chart to ensure a strong E-commerce structure
Guarantee accuracy and efficiency of the operations process in order to ensure a best-in-class customer experience KPIs Out of Stock, fulfillment errors, order picking and scanning times
Manage the operational teams in all stores where E-commerce is active whether through its partnership or through its own platform
Ensure the smooth cooperation of the internal operations with the Last Mile partners to guarantee on- time delivery
Identify best practices in operations and ensure recurring training of the members of the operations team in order to improve its quality and build in-house experience.
Improve the efficiency of the operational process from order reception till hand-over to the 3rd party delivery in order to minimize cost of operations
Digitalize operational processes wherever possible in order to ensure that data are gathered and leveraged at every step of the operations in order to support continuous improvement.
Marketing
Design a strong marketing strategy to grow the E-commerce footprint of the company in the country through all available channels partnerships or company platform with a goal to reach 1000+ orders within the first six months
Manage the marketing budget to reach the set targets within the limits of the allocated budgets
Create the relevant promotional campaigns to keep high customer engagement, attract new customers and increase the conversion rate of the traffic on-site
Merchandizing
Identify the relevant assortment for online customers
Manage the content team to create new SKUs and ensure high quality content Technology
Coordinate permanently with our corporate team to ensure the continuous improvement of our product
Set processes of escalation to get bugs corrected in a timely manner.


Qualifications, Skills and Experience
The ideal candidate must hold a Bachelor’s degree in Business/Finance/Mathematics
At least five years of experience in a managerial role within Finance, Operations or Management Consulting
Field Experience At least 2 years in Retail Business within an E-Commerce Setting.
Excellent Analytical skills
Demonstrates high precision and rigor
Excellent Communication skills
Proficient computer skills -advanced excel and data manipulation skills-Microsoft Office skills – VBA skills is a plus
Proven ability to automate processes and create efficiencies.
Ability to set goals and meet deadlines in a fast-paced working environment
Excellent interpersonal skills, driving results in cross-functional team setting
Target focused setting, tracking progress & department support as needed.
Preferred Languages English and Swahili
 
How to Apply
All candidates who meet the criteria outlined as above are encouraged apply online at the link below.
 
Click Here
 
Note
Only shortlisted applicants will be contacted.
Q-sourcing servtec is an equal opportunity employer. any solicitation will lead to disqualification.
 
Deadline 9th August 2021 by 500pm
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala E-Commerce Operations Manager Job Placement – Q-Sourcing Servtec Jobs in Kampala at Uganda Jobs E-Commerce Operations Manager Job Placement – Q-Sourcing Servtec Employment opportunities Uganda Jobs


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