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Job Title    CRM Manager
Organisation Jumia



Duty Station  Kampala, Uganda
 
About US
Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive. With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
 
Key Duties and Responsibilities 
Daily Task management
Drive experimentation on different communication and segmentation to drive the most relevant content for each user by using data mining and SQL
Run experiment analytics to get the performance and identify similar users to scale up for the entire user base
Planning of communication calendar for all verticals based on user segmentation and promotional deals available
Drive channel performance through data analysis and content testing in order to improve CTR% and conversions by segment
Manage CRM executives and drive their daily routine
Projects Management
Work on new projects that have as a goal
Optimizing CRM channel
Automating the execution part
Including more segmentation and personalization on our promotional campaigns
Drive transition from day-to-day execution to automation
Tier 1 event Management
Own the planning and execution
Follow up to make sure all ETAs are respected and that all is clear to everyone
Drive daily performance during the event to assess the situation and elaborate action plans to correct the performance if needed
Review communication plan


Qualifications, Skills and Experience
The ideal candidate for the Jumia CRM Manager should hold a Bachelor’s degree in Business Informatics or Business Administration
Three or more years of CRM experience or a relevant marketing experience driving communication channels
Proficiency in MS Office especially Excel
Proficiency in written communication both English
Growth hacking mindset
Self-motivated and able to work with cross functional teams
Able to Manager the team
Proficiency in SQL, HTML
 
How to Apply
All candidates who wish to join Jumia in this capacity should apply online at the link below.
 
Click Here
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Crm Manager Job Placements – Jumia Jobs in Kampala at Uganda Jobs Crm Manager Job Placements – Jumia Employment opportunities Uganda Jobs

Please share to your friends our blog ugandajobss.blogspot.com

Brown Alex Tuesday 10 August 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs