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Job Title    Test Day Delivery Coordinator
Organisation British Council



Duty Station  Kampala, Uganda
 
About US
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
 
Job Summary  The Test Day Delivery Coordinator will ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship and performance.  To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services.  To be point of contact for Venues/Venue Supervisors on the day. This role will be required to work test days which will involve weekend work as part of the contracted hours.
 
The ideal candidate will have experience setting up operations and embedding new processes and ways of working. Working closely with the Commercial Manager, you will understand the demands of the Global exams operating model, plan to optimise available physical and operational resources given demand and advise country counterparts on best options to resolve operational issues. The ideal candidate should have good analytical and reporting skills, and the ability to build and maintain relationship with internal and external stakeholders.
As with any business that experiences peaks and troughs of activity, there is likely to be a need to work outside office hours from time to time.


Qualifications, Skills and Experience
The applicant for the British Council Test Day Delivery Coordinator job placement must hold a University degree in any subject or relevant qualification
Experience working in a busy operational environment delivering high levels of customer service
Ability to ensure compliance, risk and security standards are monitored and maintained
Desirable requirements
Experience working in Exams
Experience of supporting delivery of computer-based exams
 
 
How to Apply
All candidates should apply online through the British Council online application system at
the link below.
 
Click Here
 
Deadline 12th August 2021
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala British Council Job Opportunities – Test Day Delivery Coordinator Jobs in Kampala at Uganda Jobs British Council Job Opportunities – Test Day Delivery Coordinator Employment opportunities Uganda Jobs

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Brown Alex Monday, 2 August 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs