Flutterwave Uganda Customer Experience Internship Jobs

Jobs in Kampala Uganda Flutterwave Jobs in Kampala Customer Experience Internship Jobs in Kampala at Flutterwave Customer Experience Internship Employment opportunities Flutterwave

Job Title ⇒ Customer Experience Internship Several No Experience Job
Opportunities ]https//www.theugandanjobline.com/
Organisation ⇒ Flutterwave
Duty Station ⇒ Kampala, Uganda
About US ⇒
Flutterwave is a payment infrastructure company and our mission is to simplify
payments for endless possibilities. We believe that our customers are our
lifeline and are at the center of everything we do.
Job Summary ⇒ The Customer Experience Team is responsible for creating
exceptional experiences for all our customers. All our team members are
customer-centered in thought and action and have great passion and empathy for
customers.
The Customer Experience Internship is a 1-year program that provides recent
graduates an opportunity to be a part of an amazing team that provides
exceptional customer-centric support to all Flutterwave customers.
In this role, you will work with stakeholders to resolve frequent issues,
develop and participate in initiatives to better serve our users, and share
insights gained from your interactions with Flutterwave customers with the
rest of the team, so we can constantly improve as a team and organization.
This Internship is focused on creating opportunities for young people to begin
career growth, gain cross-functional working experiences, be mentored and
develop customer-focused business skills while proudly assisting customers
with their questions and concerns.
Customer Experience interns will get the opportunity to collaborate with
various teams in Flutterwave and learn from the very best.
We welcome applications from diverse disciplines with outstanding performance.
Key Duties and Responsibilities ⇒
⇗ Delivering prompt and professional solutions for customer inquiries via
phone, email, on-line chat, one-one communication etc.
⇗ Maintain updated knowledge of all company products and services, in order
to provide adequate resolution and help to customers
⇗ Handle customer complaints, provide appropriate solutions and alternatives
within the established time limits and follow up often to ensure resolution
⇗ Keep records of customer interactions
⇗ Collect and record customer feedback and information, and share with
appropriate departments and team members
⇗ Make product and service suggestions to meet customers’ specific needs
⇗ Follow communication procedures, guidelines and policies
⇗ Go the extra mile to engage customers
⇗ Generate sales leads that develop into new customers
⇗ Maintaining a positive, empathetic and professional attitude toward
customers at all times
⇗ Be a team player by participating in and accomplishing initiatives as
needed
⇗ Contribute to the team culture in a positive manner


Qualifications, Skills and Experience ⇒
⇗ Be a national or resident of Uganda
⇗ Excellent proficiency of English Language and ability to communicate well
in and English
NB The Customer experience internship shall be for a minimum of one 1 year.
Prospective candidates should be available to start Immediately if successful
How to Apply ⇒
All candidates who wish to join Flutterwave should apply online at the link
below.
Click Here ]https//careers.flutterwave.com/jobs/B5HsqVFawtRj/customer-
experience-internship-uganda

Send your Application Through

style="displayblock"

data-ad-slot="2061445930"


Email⇒
URL⇒Link

Warning Never Pay money for getting a job.

For more jobs in Uganda visit ugandajobss.blogspot.com website

Jobs in Kampala Uganda Flutterwave Jobs in Kampala Customer Experience Internship Jobs in Kampala at Flutterwave Customer Experience Internship Employment opportunities Flutterwave

For more jobs in Uganda visit ugandajobss.blogspot.com

Brown Alex Thursday, 24 December 2020 Employment opportunities at Kampala Flutterwave Uganda Jobs Jobs in Kampala