Information Technology Officer Jobs in Mbarara

Jobs in Mbarara Uganda Elizabeth Glaser Pediatric Aids Foundation (EGPAF) Jobs in Mbarara Information Technology Officer Jobs in Mbarara at Elizabeth Glaser Pediatric Aids Foundation (EGPAF) Information Technology Officer Employment opportunities Elizabeth Glaser Pediatric Aids Foundation (EGPAF)

Job Title ⇒ Information Technology Officer
]https//www.theugandanjobline.com/
Organization ⇒ Elizabeth Glaser Pediatric AIDS Foundation EGPAF
Duty Station ⇒ Mbarara, Uganda
Reports to ⇒ Associate Director of Operations
About US ⇒
The Elizabeth Glaser Pediatric AIDS Foundation EGPAF is a worldwide leader
in the fight against pediatric AIDS. EGPAF seeks to prevent pediatric HIV
infection and to eradicate pediatric AIDS through research, advocacy, and
prevention and treatment programs in 17 countries.
Job Summary ⇒ The Information Technology Officer will support the overall
information technology infrastructure for EGPAF Uganda office including
planning, implementation and support of the software applications and hardware
infrastructure that run operations. The Officer will be involved in systems
administration including general computer support; upgrades; software
installations; license management; server maintenance support; deployment of
equipment and end user support. He/she will be in charge of providing user
training on common business applications and use of EGPAF ICT systems. The
officer will also enforce adherence to EGPAF’s laid down standards and
policies on ICT.
The Officer may also be responsible for managing or contributing to various IT
projects. This may include assessment of Applications and technology;
formulating and presenting solution options to the Country leadership;
advising on the equipment or software selection process; overseeing
implementation of EGPAF ICT systems and supporting key project deliverables
that may involve working with external partners.
Key Duties and Responsibilities
⇗ Provide software and system troubleshooting and support.
⇗ Install, maintain, troubleshoot, and update operating systems and user
applications.
⇗ Proactively schedule software upgrades and patching.
⇗ Ensure that, all software on EGPAF equipment is licensed and keep record of
licenses.
⇗ Track license and support contracts to include notification of renewal
timeframe to ICT management.
⇗ Monitor network to ensure functionality and availability to all system
users of networked services including building access control and related
security systems, and telephone intercom.
⇗ Install, maintain, troubleshoot, and repair cabled, wireless and other
network infrastructure.
⇗ Support existing/new server/s and administer access rights for all users in
the Uganda office.
⇗ Maintain local and server based anti-virus software.
⇗ Inform and train users and management on how to adhere to EGPAF global and
local security ICT policies.
⇗ Ensure computer is set up prior to new hire start date and any related
moves.
⇗ Handle the relocation of computer equipment as a result of office or
personnel changes.
⇗ Setup new user accounts and email accounts in collaboration with ICT
Support – Head Office – DC.
⇗ Troubleshoot, and repair user accounts and email accounts, assist in
resetting passwords. In collaboration with ICT Support – Head Office – DC.
⇗ Participation in research and recommendation of improved infrastructure
processes and technologies to include growth planning.
⇗ Work with service providers to schedule repairs and maintenance.
⇗ Work with ISP and other service providers to schedule repairs and
maintenance of IT equipment at EGPAF premises and project supported sites.
⇗ Train new and current employees on computer software and ICT systems.
⇗ Maintaining documentation of processes, procedures, and troubleshooting
guides.
⇗ Monitor and report ICT expenses.
⇗ Provide basic preventive maintenance for IT hardware and related
accessories.
⇗ Take custody of all IT related hardware and accessories including mobile
and landline telephones.
⇗ Work with appointed mobile telephone company in ensuring that staff get
their monthly airtime and data bundles uploaded in time
⇗ Support any other relevant IT work as may be assigned from time to time by
the supervisor.

Qualifications, Skills and Experience ⇒
⇗ The ideal candidate must hold a degree in Computer Science/ Information
Systems / with at least 5 years’ relevant work experience in similar field.
⇗ Ability to Manage the entire spectrum of information technology operations
specially LAN/WAN/VSAT/Wireless technologies, Cisco Switches & Routers,
Firewall, VPN, DNS, DHCP, etc.
⇗ Extensive practical experience in networked environment and support for
remote users and field offices.
⇗ Extensive ability to use and support standard micro computing applications
such as Microsoft OFFICE SUITE.
⇗ Ability to analyze, troubleshoot, support, and implement technical
solutions at all levels.
⇗ Familiarity with emerging technology trends
⇗ Experience in supporting web-based applications.
⇗ Relevant professional certifications will be an added advantage
⇗ Knowledge of supporting Windows client and server operating systems.
⇗ Prior experience with Messaging systems support, e.g. MS Exchange
⇗ Strong interpersonal skills
⇗ Excellent communication skills; both oral and written.
⇗ Strong supervisory skills
⇗ Strong computer literacy
⇗ A quick Learner.
How to Apply ⇒
All candidates should submit only your cover letter and Curriculum Vitae as
one file in pdf format through the online link, Click Here
]https//phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisitionorg=PEDAIDS&cws=41&rid=2254
below addressed to
The Senior Human Resources Manager
Elizabeth Glaser Pediatric AIDS Foundation EGPAF
Plot 15, Kitante Close
P.O. Box 21127
Kampala, Uganda
Deadline 18 th December 2020.

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Jobs in Mbarara Uganda Elizabeth Glaser Pediatric Aids Foundation (EGPAF) Jobs in Mbarara Information Technology Officer Jobs in Mbarara at Elizabeth Glaser Pediatric Aids Foundation (EGPAF) Information Technology Officer Employment opportunities Elizabeth Glaser Pediatric Aids Foundation (EGPAF)

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Brown Alex Thursday, 24 December 2020 Elizabeth Glaser Pediatric Aids Foundation (EGPAF) Uganda Jobs Employment opportunities at Mbarara Jobs in Mbarara