Jobs in Uganda at Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK)

Jobs in Uganda Uganda Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK) Jobs in Uganda Several No Experience Teller Jobs in Uganda at Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK) Several No Experience Teller Employment opportunities Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK)

Job Title ⇒ Universal Banker Several No Experience Teller Jobs
]https//www.blogger.com/blog/post/edit/5878136938400860152/65886788937341806
Organization ⇒ ABSA Group Limited formerly Barclays Bank UK
Duty Station ⇒ Uganda

About US ⇒
Absa Group Limited formerly Barclays Bank UK is a diversified standalone
African financial services group, delivering an integrated set of products and
services across personal and business banking, corporate and investment
banking, wealth, investment management and insurance. Absa Group Limited is
listed on the JSE and is one of Africa’s largest diversified financial
services groups with a presence in 12 countries across the continent and
around 41 000 employees.

We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius,
Mozambique, the Seychelles, South Africa, Tanzania Barclays Bank in Tanzania
and National Bank of Commerce, Uganda and Zambia. We also have representative
offices in Namibia and Nigeria, as well as insurance operations in Botswana,
Kenya, Mozambique, South Africa, Tanzania and Zambia.

Job Summary ⇒ The Universal Banker will process bank teller transactions
accurately and timeously through the execution of predefined objectives,
ensuring that customers are assisted promptly and in a friendly manner.

Key Duties and Responsibilities ⇒
⇗ Execute cash & related transactions Throughout each day, balance,
control and manage the cash float by checking the amount of cash at the teller
station and requesting the restocking or repatriation of cash when prescribed
cash limits are reached
⇗ Dispense and receive physical cash, cheques, travellers cheques, drafts and
other financial instruments over the counter to walk in customers
⇗ Process and encash cheques presented by customers for deposit or pay-out
after checking identification, account details and other prescribed controls.
Be vigilant for fraudulent or suspicious activities and report all concerns to
the team leader or branch manager before processing the transaction or
dispensing the cash
⇗ Adherence to policies especially when handling with cheques, notes, ID’s,
etc, under the ID Buddy to prevent fraud.
⇗ Refer any transactions in excess of teller mandate limits to a mandated
official and / or line manager for authorisation
⇗ Capture all transactions on the Bank system and ensure that all
transactions are properly authorised before finalising the processing
⇗ Carefully count all cash received or dispensed to ensure that errors are
avoided by making use of the applicable cash counting equipment in your branch
⇗ Reconcile own cash at the beginning and end of each day as well as when
cash is restocked during the day. Prepare reconciliation reports for audit and
management review purposes Ensure that journals are processed to recover
charges for manual transactions processed for customers
⇗ Ensure adherence to the SARB minimum requirements Customer Service
Provide advice to customers on the cash and other transactions processes to
ensure the smooth flow of transactions
⇗ Exhaust all attempts to resolve customer enquiries before escalating to
other departments or the line manager
⇗ Provide Regular feedback to customers on the progress of their enquiries
⇗ Explain the Bank’s procedures, security requirements such as ID
requirements when transacting as well as service offerings available to
customers
⇗ Rep0rt customer complaints on the Bank’s Customer Care process CCP to
facilitate feedback to improve service to customers
⇗ Guide customers on how to correctly complete transaction documentation such
as deposits, withdrawals, cheque requisition slips to ensure accuracy and
completeness of these documents
⇗ Ensure accuracy and efficiency when engaging with the customer. Ensure
friendly, focussed customer interaction at all times
⇗ Portray a professional image and ensure that personal appearance conforms
to Absa Corporate Image standards
⇗ Ensure adherence to the Corporate Wear policy
⇗ Maintain a neat and tidy workstation at all times
⇗ Pro-actively arrange your workspace to ensure sufficient stationary is in
place prior to the branch opening.
⇗ Regularly read the pricing documents relating to Teller transactions to
assist clients with better solutions for their transactions and also benefit
at the end of the day
⇗ Adhere to the policy and procedure on the issuing of pins and statements in
order to solution the customer at point of contact.
⇗ Ensure migration of clients with CW transactions less than R4000 and CD of
less than R8000 to Digital & Self-help channels and provide the necessary
assistance.
⇗ Maintain speed and agility at all times when assisting clients in order to
minimise shortages and surpluses.
⇗ Market products by giving out booklets or pamphlets to customers drawing
large amounts of money and educate them of alternative ways on transacting.
⇗ Educate customers on the use of the Internet Kiosk. Identifying sales
leads Identify and action sales leads teller prompts and cross selling
opportunities
⇗ Explain the campaign details, during sales campaigns in brief and direct to
clients to Sales Consultants for further information Effectively use of sales
tools e.g. teller prompts in order to ensure the provision of leads to
contribute to Branch Sales
⇗ Take responsibility of own sales targets and assist daily by providing
client solutioning according to their product needs
⇗ Capture all other leads on SMD once agreed by client
⇗ Follow up all leads with Sales Consultants on SMD to make sure clients are
contacted Compliance and Risk Management Open & close the branch safe
according to the Bank’s procedures, including physically securing the safe
according to required procedures
⇗ Conduct cash counts and visual checks as assigned by the line manager from
time to time
⇗ Ensure that all transaction records are kept and / or mailed in accordance
with Bank procedures
⇗ Keep transactions records available for control purposes
⇗ Before processing transactions, verify that all information is accurate and
complete in accordance with the Bank’s procedure. Refer any concerns to the
line manager for follow up and decision making on whether to proceed
⇗ Follow cash management procedures and limits as prescribed
⇗ Familiarise with content of all communication, i.e. circulars, bulletins,
risk day agenda’s and alerts, etc.
⇗ Adhere to prescribed control measures to prevent fraud, losses and
shortages
⇗ Report suspicious transactions as per Money Laundering control frameworks
⇗ Complete and maintain applicable registers Teller and Key registers
⇗ Adhere to safety and security procedures and follow prescribed instructions
in event of robbery
⇗ Cubicles, teller drawers and workstations to be kept locked when leaving
workstation
⇗ Follow off-line procedures and comply with all regulatory and compliance
requirements
⇗ Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and
FBSS cards in line with policies and procedures
⇗ Up skill your knowledge regularly with policies and procedures regarding
your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you
also to prevent fraud
⇗ Ensure up-skilling on fault reporting and testing processes & procedures of
Equipment used at teller environment i.e. note & coin counters, TCR Machines,
etc. Adhere to end of day procedures ABSA 3368
⇗ Adhere to Branch Paper mandate when processing and / or authorising
transactions, ensure processing within correct limits & mandates


Qualifications, Skills and Experience ⇒
⇗ The ideal applicant for the Absa Group Limited Universal Banker should hold
relevant qualifications
⇗ Banking Knowledge Meets some of the requirements and would need further
development
⇗ Business Improvement Orientation Meets all of the requirements
⇗ Customer Excellence - Service Delivery Meets all of the requirements
⇗ Enabling team success Meets all of the requirements
⇗ Experience in a similar environment, Further Education and Training
Certificate FETC - Business, Commerce and Management Studies, Openness to
change Meets some of the requirements and would need further development

How to Apply ⇒
All suitably qualified and interested candidates who wish to join ABSA Group
in the aforementioned capacity should apply online at the link below.

Click Here ]https//absa.wd3.myworkdayjobs.com/en-
US/ABSAcareersite/job/Kampala/UNIVERSAL-BANKERR-15912572

Apply Through

style="displayblock"

data-ad-slot="2061445930"


Email⇒
URL⇒Link

Warning Never Pay money for getting a job.

For more jobs in Uganda visit ugandajobss.blogspot.com website

Jobs in Uganda Uganda Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK) Jobs in Uganda Several No Experience Teller Jobs in Uganda at Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK) Several No Experience Teller Employment opportunities Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK)

For more jobs in Uganda visit ugandajobss.blogspot.com

Brown Alex Thursday, 24 December 2020 Employment opportunities at Uganda jobs in uganda Universal BankersAbsa Group (FORMERLY BARCLAYS BANK UK) Uganda Jobs