8 Team L Jobs at Tugende (KENYA)

Jobs in Kampala Uganda Tugende (KENYA) Jobs in Kampala 8 Team L Jobs in Kampala at Tugende (KENYA) 8 Team L Employment opportunities Tugende (KENYA)

Job Title Team Leader; Credit/ Collection 8 Job Opportunities
]https//www.theugandanjobline.com/
Organization ⇒ Tugende
Duty Location ⇒ Nakuru, Eldoret- Kenya
Job Opening ⇒ 16th November 2020
Reports to ⇒ Branch Leader

About Tugende
Tugende is a for-profit social enterprise providing asset and SME finance,
leasing, insurance, and financial literacy to new customers and consumer
finance to qualified existing customers.
It was formally established in 2012 in Uganda and is a technology-enabled
asset financier of income-generating assets for proven entrepreneurs, using a
lease-to-own product to offer an affordable path to ownership of these assets.
Tugende empowers customers unable to access formal credit, and has financed
over 30,000 customers.
About this Role ⇒ Tugende’s mission is ‘Helping people help themselves’
The Tugende Team Leader is a thorough professional with a practical mind and
attention to detail. The ideal candidate will be required to work autonomously
and responsibly build and maintain strong relationships between either the
credit OR collections team and the clients. The role will be based in Kenya,
with occasional travels to Uganda.
Key Duties and Responsibilities
Credit Function You will serve to build a strong credit team, conduct
credit field operations and promote good customer service at the branch.
Core Credit Management
⇗ Manage and build capacity for the stable weekly vetting of our pipeline
volumes of applicants
⇗ Ensure that our vetting processes maximise the quality of portfolio inflow
⇗ Lead, coach and develop a high-performing credit team
⇗ Monitor and enforce credit best practices and other operating procedures
⇗ Identify and specify improved tools to increase vetting efficiency
⇗ Foster a culture around the importance of data quality.
⇗ Foster a culture of customer experience excellence
⇗ Produce high quality reports, analyze data, identify trends, and provide
recommendations to your supervisor.
⇗ Collections Function You will serve to build a strong collection team and
share best practices on how to maintain healthy and positive relationships
with clients.
Specific duties and responsibilities
⇗ Manage weekly collection team payments
⇗ Maintain and increase collection rates at branches
⇗ Monitor and enforce collection best practices and other operating
procedures
⇗ Lead, coach and develop a high-performing collection team
⇗ Monitor and supervise a stable consistent process of impounding,
terminations and recovery of problematic leases
⇗ Proactively identify areas of improvement and provide preventative measures
⇗ Foster a culture of customer experience excellence
⇗ Produce high quality reports, analyze data, identify trends, and provide
recommendations to your supervisor.

Qualifications, Skills and Experience ⇒
Preferred Qualification
⇗ A minimum of a Bachelor’s degree in a business-related field from a
recognized institution of learning.
⇗ Should have a valid driver's license.
Preferred experience
⇗ Two years’ field based experience working with an institution or
organization such as a microfinance or business credit related business
⇗ Motorcycle riding ability is an added advantage and gaining this
proficiency will be a requirement once on the job
Preferred skills, knowledge & abilities
⇗ Highly self-motivated and able to demonstrate a drive for results with a
professional approach from a team
⇗ Excellent communication, presentation skills and professionally presentable
⇗ Exhibit a passion for customers, and provide excellent customer service and
empathy for our customers
⇗ Ability to work under pressure in a fast paced environment and willing to
work in the different regions of Kenya.
⇗ Adopt and champion the values that Tugende stands for Integrity, Empathy,
Teamwork, Solutions-Oriented and Always growing
⇗ Ability and willingness to learn to ride a motorcycle to conduct fieldwork
⇗ Computer literate with ability to comfortably use MS Office and G-suits.
Have at least 35 Words Per Minute.
⇗ High level of professionalism and integrity, with good moral character
⇗ Ability to work under minimum supervision with resilience and a ‘can do’
attitude
⇗ Fluent in Kiswahili and at least 2 key local languages of Kenya
Benefits
What will you gain
⇗ Career Trajectory This is a role with significant potential to grow
as the company and Operations function grow in Kenya. Someone who does this
job can be promoted to; Credit / Collections Coordinator, Deputy Branch
Leader, Junior Branch Leader, Branch Leader and Senior Branch Leader with a
possibility of crossing to other functions within the operations department.
⇗ Hours and compensation This position is for an ambitious, full-time
employee who will take on additional responsibilities and projects as they
arise. Tugende offers competitive salaries and benefits that reflect a
person’s contributions to the company’s mission and growth.
⇗ Meaningful Work Tugende’s work gives entrepreneurs the opportunity
to earn a better living for themselves and their families. We are changing
Africa’s asset-finance industry by building a sustainable business that
ignites financial development. Join us!
⇗ Great Team Tugende has a smart, fun, and growing team of ~450
employees. We take our work seriously, but love to joke and have fun. We
regularly have fully-paid, voluntary team outings, as well as events for our
customers. Our headquarters are in Kampala, Uganda and we are rapidly
expanding in East Africa.
More About Tugende
Tugende means “let’s go” in Luganda and what you see on the back of a
motorcycle taxi. Tugende has been recognized as a 2012 Unreasonable Fellow,
2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the MIT
Zambezi prize in 2015 as one of the top 3 financial inclusion startups in
Africa. We have appeared in The Guardian, BBC, Economist.
As part of our regional expansion in East African, Kenya is now operational!
Beyond geographic growth, Tugende's future will include multiple asset finance
products and tools to help Tugende to reach millions of customers without
losing high touch personal support.
How to Apply ⇒
All candidates should apply online at the link below.
Click Here ]https//apply.workable.com/tugende/j/F6B16FEA6A/

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Jobs in Kampala Uganda Tugende (KENYA) Jobs in Kampala 8 Team L Jobs in Kampala at Tugende (KENYA) 8 Team L Employment opportunities Tugende (KENYA)

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Brown Alex Tuesday, 22 December 2020 Employment opportunities at Kampala Jobs in Kampala Tugende (KENYA) Uganda Jobs