Jobs in Kampala at Q-Sourcing Servtec

Jobs in Kampala Uganda Q-Sourcing Servtec Jobs in Kampala Dispatch Supervisor Jobs Jobs in Kampala at Q-Sourcing Servtec Dispatch Supervisor Jobs Employment opportunities Q-Sourcing Servtec

Job Title ⇒ Dispatch Supervisor
]https//www.theugandanjobline.com/
Organisation ⇒ Q-Sourcing Servtec
Duty Station ⇒ Kampala, Uganda
About US ⇒
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management
solutions firm operating in the East African Region in the countries of
Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
Job Summary ⇒ On behalf of our client, we are looking for a competent,
skilled, and experienced Dispatch Supervisor to work in Uganda. The incumbent
will verify kitted orders for correctness of order, plan and organize the
positioning of each order after kitting of customers’ goods, per route-
location. Hand over orders for delivery.
Key Duties and Responsibilities ⇒
Kitted Goods Verification
⇗ Ensure that kitted goods are well boxed, per Agent.
⇗ Verify contents in bag to match receipted items.
⇗ Counter check that labeling on bag correctly matches customers’ name as per
kitting receipt.
⇗ Check correctness of labeling on boxes.
⇗ Ensure boxes are well sealed seals affixed to every single box before
dispatch.
Route planning To plan routes and coordinate warehouse resources in
order to maximize the efficiency of kitting and dispatching within agreed
timeliness.
⇗ Check and ensure that information on Manifest is correct, prior to handing
to Driver Assistant DA;
⇗ Check box details are complete prior to handing over to DA;
⇗ Assist/provide active support as required with the coordination of the
driver pre-delivery audits stop and randomly check any vehicle to ensure that
what has been loaded matches what is contained in manifest;
⇗ Assist in route-planning for delivery rounds;
⇗ Plan loading based on first loaded last delivered and vice versa;
Progress Monitoring & auctioning To monitor in real time, the
dispatch and loading schedule adherence and to proactively take actions to
resolve potential issues, where applicable.
⇗ Continuously monitor the boxing, staging of customers’ goods and dispatch-
accuracy, and report any unsolved discrepancies to the Warehouse Manager;
⇗ Ensure to monitor and solve any miss-sorts and mis-routes, and review
boxing/dispatch processes to stop occurrences;
⇗ Take action to solve potential delays in dispatching of customers’ goods in
coordination with Logistics Dept e.g., trucks position, acceptance of returns
from the field;
⇗ Inform Customer Care on potential delays impacting agreed service levels;
⇗ Check the dispatch scanning is complied, to fully ensure efficiency and
company assets’ control is achieved.
⇗ Escalate any situation which compromises service delivery.
Customer satisfaction
⇗ To establish a customer-focused culture by participating in the
implementation of initiatives aimed to achieve customer satisfaction, loyalty
and retention, both internally and externally.
⇗ Assist in the development and implementation of actions plans that address
the outcomes of the any Customer Loyalty/Retention Measurement Programme as
and when introduced;
⇗ Identify, and stimulate the employees to identify and report, ongoing
service issues and recommend solutions to the Warehouse Manager;
CR and Health & Safety
⇗ Comply with the company's corporate responsibility, health, safety and
environmental standards and responsibilities as identified within the
company’s management systems;

Qualifications, Skills and Experience ⇒
⇗ The applicant should at least hold a Diploma in any Business-related course
preferably Logistics and Supply Chain Management.
⇗ Experience in a similar role within a fast-paced industry.

Skills and Competencies
⇗ You are driven by customer service.
⇗ You are persuasive.
⇗ You are very strong in planning and organizing
⇗ You are analytical and structured in your thinking
⇗ You are a great communicator
⇗ You follow orders until they have been delivered and collected by customers
⇗ You operate well under pressure and stay calm in stressful situations.
⇗ You are results driven.
⇗ You are driven performance KPI’s and strive to perfect COPIA’s service
levels.
⇗ You are a team player and fully understand the importance of all
disciplines coming together to ensure perfect service levels.
⇗ You have integrity.
How to Apply ⇒
All candidates who meet the criteria outlined as above are encouraged apply
under the job vacancy “QSSU-COU-DS- Dispatch Supervisor”.
Click Here to Apply
]https//form.myjotform.com/91911365265560path=Apply
Note
⇗ Only shortlisted applicants will be contacted.
⇗ Q-sourcing Servtec is an equal opportunity employer. Any solicitation will
lead to disqualification.

Deadline Sunday, 21 st February 2021 by 500 pm,

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Jobs in Kampala Uganda Q-Sourcing Servtec Jobs in Kampala Dispatch Supervisor Jobs Jobs in Kampala at Q-Sourcing Servtec Dispatch Supervisor Jobs Employment opportunities Q-Sourcing Servtec

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Brown Alex Thursday, 18 February 2021 Employment opportunities at Kampala Jobs in Kampala Q-Sourcing Servtec Uganda Jobs