Jobs in Kampala Uganda Call Centre AgentsAbsa Group (FORMERLY BARCLAYS BANK UK) Jobs in Kampala Several No Experience Custome Jobs in Kampala at Call Centre AgentsAbsa Group (FORMERLY BARCLAYS BANK UK) Several No Experience Custome Employment opportunities Call Centre AgentsAbsa Group (FORMERLY BARCLAYS BANK UK)
Job Title ⇒ Call Centre Agent Several No Experience Customer Care Job
Opportunities ]https//www.theugandanjobline.com/
Organization ⇒ Absa Group Limited formerly Barclays Bank UK
Duty Station ⇒ Kampala, Uganda
About US ⇒
Absa Group Limited formerly Barclays Bank UK is a diversified standalone
African financial services group, delivering an integrated set of products and
services across personal and business banking, corporate and investment
banking, wealth, investment management and insurance. Absa Group Limited is
listed on the JSE and is one of Africa’s largest diversified financial
services groups with a presence in 12 countries across the continent and
around 41,000 employees.
Job Summary ⇒ The Call Centre Agent will provide specialist advice and
support in order to ensure customer satisfaction and enhance the customer
experience, through the execution of predefined objectives as per agreed
standard operating procedures SOPs. Selecting this role has a compensation &
benefit impact in TZ NBC.
Key Duties and Responsibilities ⇒
⇗ Customer Experience support Assist in the Customer Experience roll
out of various campaigns to drive customer service related matters. Keep an
evidence file up to date to substantiate adherence to the various Treating
Customers Fairly TCF principles for auditing purposes
⇗ Customer Service Surveys Ensure that data required by the survey
house is received on time and accurate. Review reports on problems identified.
Assist with the data extraction and administration of survey information for
annual Customer Service Measure CSM survey.
⇗ Statistics Collection and consolidation of weekly, monthly and
quarterly statistics. Track management expenses for Customer Experience costs
and expenses
⇗ Switchboard Operators Management Support in the operations of
Customer Experience, and any other related matters such as human resources and
workforce planning
⇗ Events Management Plan, coordinate and execute events in driving a
positive culture of Customer Experience
⇗ Internal support Provide additional support to the
Communication/Marketing areas
Qualifications, Skills and Experience ⇒
The ideal applicant for the Absa Group Call Centre Agent job should hold
relevant qualifications i.e. Bachelor's Degree General Required
How to Apply ⇒
All suitably qualified and interested candidates who wish to join ABSA Group
in the aforementioned capacity should apply online at the link below.
Click Here ]https//absa.wd3.myworkdayjobs.com/en-
US/ABSAcareersite/job/Kampala/Cal-Centre-AgentR-15914081
Deadline 14 th February 2021
Read and Apply Now Through
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Email⇒
URL⇒Link
Warning Never Pay money for getting a job.
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Jobs in Kampala Uganda Call Centre AgentsAbsa Group (FORMERLY BARCLAYS BANK UK) Jobs in Kampala Several No Experience Custome Jobs in Kampala at Call Centre AgentsAbsa Group (FORMERLY BARCLAYS BANK UK) Several No Experience Custome Employment opportunities Call Centre AgentsAbsa Group (FORMERLY BARCLAYS BANK UK)
Please share to your friends our blog ugandajobss.blogspot.com
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