Information Communications Technology Officer Jobs at Action Against Hunger-Usa

Jobs in Kampala Uganda Action Against Hunger-Usa Jobs in Kampala Information Communications Technology Officer Jobs in Kampala at Action Against Hunger-Usa Information Communications Technology Officer Employment opportunities Action Against Hunger-Usa

Job Title ⇒ Information Communications Technology Officer
]https//www.theugandanjobline.com/
Organization ⇒ Action Against Hunger-USA
Duty Station ⇒ Kampala, Uganda
Reports to ⇒ Logistics and Security Coordinator

About US ⇒
Action Against Hunger-USA is part of the Action Against Hunger International
network, which provides humanitarian relief in over 40 countries worldwide in
the sectors of nutrition, health, water/sanitation, and food security. Action
Against Hunger-USA, an independent NGO, currently manages operations in 8
countries Kenya, South Sudan, Cambodia, Tanzania, Uganda, Ethiopia, Haiti and
Somalia. Action Against Hunger-USA has over $75 million in programs, and
approximately 2000 staff based in in the various country offices, Head Quarter
in New York City and Operational Centre in Nairobi. Additional growth is
anticipated. Action Against Hunger has been facilitating emergency relief and
development programs in Uganda for the past 40 years. Currently, the country
office manages multi-sectoral programs which assist refugees and host
communities in Adjumani, Kikube, Kiryandongo and Yumbe districts to rebuild
their livelihoods and achieve resilience. The country office is actively
recruiting for a senior operations coordinator who will provide leadership to
all program operations.
Job Summary ⇒ The Information Communications Technology Officer will
maintain the mission's IT environment and telecommunications resources,
Support equipment / asset and inventory management, Improve the efficiency of
IT resource use, Implement and monitor Action Against Hunger's Information and
Communication Technology ICT standards, Participate & Provide training,
technical assistance in the management of telecommunications resources radio,
satellite and local phones and modem, Internet, Technical assistance and
support to energy systems in the mission, Promote user awareness and train
users in the use of ICT resources
Key Duties and Responsibilities ⇒
⇗ Maintaining computers, printers/scanners and conducting daily/monthly
checks to ensure that maintenance tasks have been executed;
⇗ Responding to daily user’s requests Helpdesk Support tasks
⇗ Maintaining Equipment IT and telecoms and conducting Daily/monthly check
to ensure that maintenance tasks have been completed.
⇗ Monitoring and tracking the mission's IT and telecoms Resource pool;
⇗ User training & control of network traffic and ensure proper ethic are
respected.
⇗ Managing Relationship with external suppliers maintenance and repair
services, etc.;
⇗ Assist in capitalizing on technical documentation on the network and
internet connection to produce a detailed mapping;
⇗ Capitalizing on technical documentation on the mission's telecommunications
to produce a detailed mapping;
⇗ Managing relationships with local telecommunications suppliers internet,
fixed and mobile telephone companies etc. and rationalizing associated costs;
⇗ Ensuring ACF standards for the use of IT and telecoms equipment are upheld;
⇗ Maintaining an ongoing technological watch for new developments in the
country or region in IT and telecommunications.
⇗ Ensure that Equipment list is updated all the time
⇗ Ensure that all ACF assets, equipment and premises Inventory are well
maintained
⇗ Ensure that all Equipment’s and Inventories are issued, transfer using ACF
Kit log procedure a
⇗ Hard file is available in folder all the time. Repair cards are prepared
for any repair.
⇗ Ensure that all Warranty cards are kept in Separate file
⇗ Ensure that all Equipment’s are tagged properly.
⇗ Ensure that the movement of ACF Equipment is tracked and the necessary
documentation is done when an Equipment changes its status
⇗ Ensure that an up to date filing system for all Equipment’s and Inventory
maintained
⇗ Liaise with Capital ICT for consolidation of Equipment list and
reconciliation.
⇗ Periodic disposal as per Donor specification and liaison with respect
heads.
⇗ Ensure that Physical for every equipment and inventory is done on quarterly
basis.
⇗ Recommend Inventory for disposal and ensure that the necessary paper work
is prepared
⇗ Recommend future needs for programs, budgeting & Planning;
⇗ Ensuring Action Against Hunger standards for the use of IT and telecoms
equipment are upheld;
⇗ Supervising the data back-up system; Network access Storage NAS & remote
sync.
⇗ Implement and Ensuring the data backup policy and related procedures across
the entire mission.
⇗ Monitoring the mission’s antivirus protection, ensuring compliance with
antivirus software usage guidelines; ensuring software updates are deployed at
individual workstations;
⇗ Implementing and supervising the data backup policy and related procedures
across the entire mission;
⇗ Suggesting possible improvements to existing systems.
⇗ Providing users with software support for sharing files, emails etc.;
⇗ Suggesting IT resources that could be implemented to improve user work
efficiency in accordance with ACF standards;
⇗ Reporting problems encountered and solutions implemented.
⇗ Training users on the correct use of IT resources and respecting IT
security rules procedures & standards;
⇗ Training users and key personnel radio operators, field coordinator,
logisticians on the use of resources and respecting procedures;
⇗ Providing technical support to the head of the logistics department in the
definition of IT requirements for future programs & Planning;
⇗ Monthly reporting of the same & close monitoring usage.
⇗ Provide allocations and train users on equipment standards & use.
⇗ Providing users of telecommunications resources with the information
necessary for their daily use.
⇗ Provide equipment specific specifications to procurement dept. & ensure
standards are maintained in all bases.
⇗ Ensuring that the mission's means of communication are operating correctly
and monitoring them;
⇗ Performing regular tests on their usage;

Qualifications, Skills and Experience ⇒
⇗ The ideal candidate must hold a first degree in Information and Technology
or related field area.
⇗ A minimum of four years of experience in similar position with an INGO/NGO
Organization preferably in Ugandan context
⇗ Very good knowledge of the Windows operating system Windows 7, Windows 10
& Windows Server and of Microsoft Office 2010 and 2016 & Linux systems
⇗ Good knowledge & work on experience of IT equipment and maintenance
⇗ Good System admin, analytical & troubleshooting skills.
⇗ Able to network connect computers and peripherals and share resources
printers and files
⇗ Good knowledge of system security and network security
⇗ Good knowledge & work on experience of wireless and network technologies
⇗ Good knowledge of HF and VHF radio systems
⇗ Knowledge of satellite and VSAT technology desired
⇗ Good writing skills - Good understanding of data back-up strategies
⇗ Excellent skills in communications, knowledge transfer and teaching -
English desired - Very flexible and patient.
⇗ Excellent Organization skills, self-motivated ,proactive and able to
accomplish set deadlines
⇗ Good computer skills-especially IT software Demonstrate excellent
negotiating skills
⇗ Excellent communication skills & networking skills
⇗ Good analytical and reporting skills
⇗ Coping with high workload, irregular working hours and sometimes-
challenging working environments.
⇗ Ability to work under minimum supervision.
⇗ Demonstrate team spirit & high integrity.
⇗ Knowledge and adherence to Humanitarian Code of Conduct
⇗ Able to work in multi-cultured environment
How to Apply ⇒
All qualified and interested applicants should submit their CV and cover
letter by email to recruitment@ug-actionagainsthunger.org stating the title of
position as Information Communications Technology Officer on the subject line
of the email
Deadline 10 th September 2020

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Email⇒recruitment@ug-actionagainsthunger.org
URL⇒Link

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Brown Alex Monday 31 August 2020 Action Against Hunger-Usa Uganda Jobs Employment opportunities at Kampala Jobs in Kampala