Enterprise Ip Operations Specialist Job Careers – Mtn Uganda Jobs at Uganda Jobs

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Job Title    Enterprise IP Operations Specialist
Organisation MTN Uganda



Duty Station  Kampala, Uganda
Reports to Senior Manager Network & Infrastructure Operations
 
About US
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
 
Job Summary  The Enterprise IP Operations Specialist will provide planning, designing, support operations and implement IP/ security changes in the infrastructure Domain to ensure that MTN achieves the predefined company objectives.
 
Key Duties and Responsibilities  
Design and effectively installing, configuring and maintaining Enterprise Network Infrastructure in accordance with business requirements and timelines.
Deploy MTN Uganda safe enterprise LANs, WANs, wireless networks, and Firewalls.
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Oversee new and existing equipment, hardware, and software upgrades.
Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
Design, implement, and maintain VOIP phone system to include phone servers, phones.
Configure networks to ensure their smooth and reliable operation for fulfilling IT Department objectives and processes.
Monitor network performance and troubleshoot problem areas as needed.
Ensure network connectivity of all servers, workstations, telephony equipment and other network appliances.
Asset Management, updated infrastructure inventory and documentation LLDs and HLDs
Monitor and test network performance and provide network performance statistics and reports.
Participate in managing all network security solutions.
Perform security audits, and backups and Proficiently preparing the relevant IT Enterprise Network Infrastructure for all IT Applications required for business.
Engaging in continuous Network Infrastructure maintenance and upgrades and, support migration of any application changes throughout the course of the application development lifecycle to ensure that applications are performing to optimal efficiency.
Constantly monitoring and maintaining the health of Enterprise Network Infrastructure through conducting thorough research and resolution of any reported issues to maximize efficiency of the Infrastructure for users at all times and within the SLAs.
Actively participating in IT projects and initiatives through rebuilding/cloning the test environments, building stress testing plans, and monitoring application performance in accordance with company standards and established procedures.
Design and develop and maintaining a precise and comprehensive procedural and process documentation for all Enterprise Network Infrastructure.
Efficiently managing and maintain all Networks development migrations to the production environments within the required timelines.
Serves as the first point of contact for Enterprise escalations, establishes, and maintains an effective relationship with the Vendor to ensure that all critical issues are brought to a rapid resolution in accordance with established SLAs.
 
Key Performance Areas Core, essential responsibilities / outputs of the position KPA’s
Quality of projects delivered.
Completeness, accuracy and efficiency of defined processes and procedures
Adherence to approved operating standards and methodologies.
Efficient delivery of solutions in line with defined of SLAs
Operational stability
Quality of Audit findings i.e., towards zero negative audit findings


Qualifications, Skills and Experience
The ideal candidate for the MTN Uganda Enterprise IP Operations Specialist job placement must hold a Bachelor’s Degree in Computer Science, Information Technology, Electrical/Telecom Engineering, or related field
Relevant certification / accreditation i.e., Business process Framework training like ITIL, etc.
IP Network/ Security certifications i.e., CCNA, CCNP, CCIP, etc.
Five years of experience in IP with in a fast and stressful environment, Plus 3 years in process driven environments
Three years’ experience in ISP and Data centre infrastructure
Ability to work on multiple tasks, often with conflicting objectives and competing deadlines.
Analytical skills
Business acumen – an understanding of the business as a whole.
Change management skills
Coaching skills – to develop the team and staff.
Communication skills
Conflict management skills
Delegating skills
Facilitation skills
Feedback skills
Flexibility – the ability to adapt and change in the light of changing circumstances / new information.
Influencing skills
Negotiation skills
Quality management skills
Relationship skills – to build relationships to facilitate efficient workflow.
Risk management skills
Scanning skills – to search for new ideas, trends, and principles.
Strong “can-do attitude” combined with an ability to use minimum resources to get maximum outputs.
Systems thinking – understanding the “big picture”.
Time management, specifically the ability to prioritize.
Ability to deal with high levels of ambiguity.
Analytical
Assertive
Attention to detail.
Communication
Conceptual thinking
Consultative approach
Continuous improvement philosophy
Decision making
Emotional intelligence
Integrity
Planning and organizing
Quality assurance
Results orientated.
Solution providing
Strategic thinking
 
Competencies
IP Training
ITIL training
Basic Audit training
Project management methodologies
Relationship management
Training in Microsoft Visual, excel, word and PowerPoint.
 
How to Apply
All candidates who wish to join MTN in the aforementioned capacity should apply online at the MTN e-portal link below.
 
 Click Here
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Enterprise Ip Operations Specialist Job Careers – Mtn Uganda Jobs in Kampala at Uganda Jobs Enterprise Ip Operations Specialist Job Careers – Mtn Uganda Employment opportunities Uganda Jobs

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Brown Alex Tuesday 29 June 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs