Infrastructure Operations Specialist Job Vacancies – Mtn Uganda Jobs at Uganda Jobs

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Job Title    Infrastructure Operations Specialist Windows and Virtualization
Organisation MTN Uganda



Duty Station  Kampala, Uganda
Reports to Senior Manager Network & Infrastructure Operations
 
About US
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
 
Job Summary  The Infrastructure Operations specialist Windows and Virtualization will pro-actively support the back-office Operations in the Windows and virtualization environment and implement Back office changes in the infrastructure Domain to ensure that MTN achieves the predefined company objectives.
 
Key Duties and Responsibilities  
Design, installing, configuring, and maintaining Enterprise Infrastructure in accordance with business requirements and timelines.
Deploy MTN Uganda safe enterprise Infrastructure hardware and Operating systems
Conduct research on Enterprise products Virtualization, Operating systems, security and standards to remain abreast of developments in the IT industry.
Ensuring that cloud platforms meet the availability, integrity, scalability, and security requirements.
Define workload placements and cloud strategies for VMware and Red Hat platforms
Execute and oversee new and existing equipment, hardware, and software upgrades.
Monitor and test Backoffice performance and provide performance statistics and reports.
Proactively manage the windows-based Virtualization and Stand-alone server infrastructure build, operations and implementation for MTN Uganda on a 24×7 basis i.e., ensuring a reduction in system incidents
Provide Tier 2 Technical guidance for operating system administration and support including mentoring and knowledge share
Actively participating in IT projects and initiatives through rebuilding/cloning the test environments, building stress testing plans, and monitoring performance in accordance with company standards and established procedures.
Design, develop and maintain comprehensive procedural documentation for all Backoffice Infrastructure.
Efficiently managing and maintain all Project migrations to the production environments within the required timelines.
Serves as the first point of contact for windows and virtualization escalations, establishes, and maintains an effective relationship with the Vendors to ensure that all critical issues are brought to a rapid resolution in accordance with established SLAs.
Establishing and maintaining effective relationships to continually improve collaboration with business stakeholders.
Know-how of capacity planning, performance monitoring, and disaster recovery for cloud platforms
 
Key Performance Areas Core, essential responsibilities / outputs of the position KPA’s
Quality of projects delivered.
Completeness, accuracy and efficiency of defined processes and procedures
Adherence to approved operating standards and methodologies.
Efficient delivery of solutions in line with defined of SLAs
Operational stability
Quality of Audit findings i.e., towards zero negative audit findings


Qualifications, Skills and Experience
The ideal candidate for the MTN Uganda Infrastructure Operations specialist Windows and Virtualization job placement must hold a Bachelor’s Degree in Computer Science, Information Technology, Electrical/Telecom Engineering, or related field
Relevant certification / accreditation i.e., Business process Framework training like ITIL, Etom, Togaf, Prince and PMP etc.
Six years’ experience in Virtualization and windows with in a fast and stressful environment, Plus 3 years in process driven environments
Ability to work on multiple tasks, often with conflicting objectives and competing deadlines.
Analytical skills
Business acumen – an understanding of the business as a whole.
Change management skills
Coaching skills – to develop the team and staff.
Communication skills
Conflict management skills
Delegating skills
Facilitation skills
Feedback skills
Flexibility – the ability to adapt and change in the light of changing circumstances / new information.
Influencing skills
Negotiation skills
Quality management skills
Relationship skills – to build relationships to facilitate efficient workflow.
Risk management skills
Scanning skills – to search for new ideas, trends, and principles.
Strong “can-do attitude” combined with an ability to use minimum resources to get maximum outputs.
Systems thinking – understanding the “big picture”.
Time management, specifically the ability to prioritize.
Ability to deal with high levels of ambiguity.
Analytical
Assertive
Attention to detail.
Communication
Conceptual thinking
Consultative approach
Continuous improvement philosophy
Decision making
Emotional intelligence
Integrity
Planning and organizing
Quality assurance
Results orientated.
Solution providing
Strategic thinking
 
Competencies
Virtualization Training
ITIL training
Basic Audit training
Project management methodologies
Relationship management
Training in Microsoft Visual, excel, word and PowerPoint.
 
How to Apply
All candidates who wish to join MTN in the aforementioned capacity should apply online at the MTN e-portal link below.
 
 Click Here
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Infrastructure Operations Specialist Job Vacancies – Mtn Uganda Jobs in Kampala at Uganda Jobs Infrastructure Operations Specialist Job Vacancies – Mtn Uganda Employment opportunities Uganda Jobs

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Brown Alex Tuesday 29 June 2021 Employment opportunities at Kampala Jobs in Kampala Uganda Jobs Uganda Jobs