Jobs in Kampala Uganda E Channels Job Opportunities – Dfcu Bank Jobs in Kampala Fresher Banking Officer Jobs in Kampala at E Channels Job Opportunities – Dfcu Bank Fresher Banking Officer Employment opportunities E Channels Job Opportunities – Dfcu Bank
Job Title Banking Officer – E Channels Fresher Job Opportunities
Organisation DFCU Bank
Duty Station Kampala, Uganda
Reports to Team Lead- E Channels Operations
About US
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation CDC of the United Kingdom and the Government of Uganda through the Uganda Development Corporation UDC under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG of Germany and International Finance Corporation IFC as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary Reporting to the Team Lead- E Channels Operations, the Banking Officer- E Channels will be responsible for the daily processing of E-Channels back-office activities in line with operating guidelines as a means of contributing to quality service delivery. These activities include ATM Card production, Quick Banking onboarding, Superagency functions, Cheque Book, support on Money Transfer services, handling, and offsite ATM management.
Key Duties and Responsibilities
Receive, verify, acknowledge corporate customer Internet Banking / QuickBanking applications as per the guiding processes and procedures.
Timely and accurately onboarding of customers on Quick / Internet Banking in the system within the agreed service level agreement. First time right principles.
Follow through on the timely delivery of the Cheque production and Card production files for Cheque Books and ATM Cards, respectively.
Track delivery of ATM cards, Cheque Books and PINs and keep the Business, and other stakeholders informed on the status.
Receive and investigate queries that relate to E-Channels i.e. ATM Cards, PINs, QuickBanking, Super Agency, settlements, Cheque books, etc. and close them within the agreed timelines.
Daily settlements for Money Transfers and any other Money Transfer activities i.e., Western Union, MoneyGram, Interswitch, VISA and Express Money and escalate any exceptions to the Team Leader E-Channels.
Timely and accurate handling of superagency functions e.g. float distribution, queries handling, user sights issues, etc.
Handling offsite ATMs with the related activities i.e. daily ATM account reconciliation, proper key and cash managements practices as per processes and policies, monitoring of ATMs’ uptime.
Carry out due diligence checks on the integrity instructions from both the Branch and other channels and report any exceptions in a timely manner.
Attend to E-Channels queries in a timely manner and provide an update to the stakeholders on the status.
Timely processing of QuickBanking financial transactions EFTs, TTs & RTGs and reporting suspicious transactions as per AML/CFT definition of the same.
Work with the service providers to enforce delivery of services as per their contracts and Bank’s service standards.
Prevent operational losses and timely fraud detection.
Qualifications, Skills and Experience
The applicant for the DFCU Bank Banking Officer- E Channels job placement must hold a University Bachelor’s Degree.
One year of banking experience.
Must be able to handle multiple priorities and multi-task well to ensure accurate and timely completion of all tasks and projects.
Knowledge and understanding of the back office operations, procedures and processes.
The ability to identify and engage with all the key stakeholders in the organization.
Ability to prioritize daily tasks.
Ability to work with strict deadlines.
Customer oriented Internal and external.
High level of integrity and ethical standards.
Excellent interpersonal and communications skills.
Ability to pay attention to detail.
Ability to effectively work within a team-oriented environment.
Proactive approach to work with a high level of maturity and self-drive.
Able to work under very demanding deadlines or timelines.
How to Apply
All suitably qualified and interested candidates are encouraged to send applications with detailed CV’s including present position and copies of relevant professional/academic certificates University Transcript, O and A level to the email address indicated below; Vacanciesbank@dfcugroup.com
Deadline 24th June 2021
Send your Application Through
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Email⇒Vacanciesbank@dfcugroup.com
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Jobs in Kampala Uganda E Channels Job Opportunities – Dfcu Bank Jobs in Kampala Fresher Banking Officer Jobs in Kampala at E Channels Job Opportunities – Dfcu Bank Fresher Banking Officer Employment opportunities E Channels Job Opportunities – Dfcu Bank
Thank you very much for Visiting ugandajobss.blogspot.com
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