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Job Title    ICT Associate
Organization United Nations Entity for Gender Equality and the Empowerment of Women UN Women



Duty Station Kampala, Uganda
 
About US
The United Nations Entity for Gender Equality and the Empowerment of Women UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. UN Women provides support to Member States’ efforts and priorities in meeting their gender equality goals and for building effective partnerships with Government, civil society and other relevant actors.
 
Job Summary  Due to the growing numbers of personnel and field sub-Offices, UN Women Uganda Office seeks to hire the ICT Associate who under the daily supervision and guidance of the Operations Manager, the ICT Associate will provide leadership in execution of ICT services in the CO, implementing ICT management systems and strategies, provide daily technical support to users of information management tools and technology infrastructure. The incumbent will be responsible for review and advice on the use of new technologies that will enhance the CO productivity. The ICT Associate will also promote a client-oriented approach.
 
The ICT Associate will work in close collaboration with the Management, Operations, Programme and project teams in the CO and UN Women HQs staff for resolving complex ICT-related issues and will collaborate with Regional ICT staff.
 
Key Duties and Responsibilities  
Ensures implementation of ICT strategies and introduction/implementation of new technologies focusing on achievement of the following results
Compliance with corporate information management and technology standards, guidelines, and procedures for the CO technology environment.
Provision of inputs to elaboration of internal policies and procedures on the use of ICT. Elaboration of the content of internal Standard Operating Procedures in ICT in consultation with office management.
Development and update of the ICT annual plan.
Provision of support to the use of Atlas UN WOMEN’s implementation of PeopleSoft ERP functionality for improved business results and improved client services.
Ensures effective functioning of the CO hardware and software packages focusing on the achievement of the following results
Provision of advice on maintenance of equipment and acquisition of hardware supplies, making routine repairs and change of hardware electronic components.
Supervision of the implementation of corporate UN WOMEN systems.
Development of new software packages for high impact results e.g. office management system, electronic registry, etc. as required.
Ensures efficient networks administration focusing on achievement of the following results
Operation of network utility procedures defining network users and security attributes establishing directories, menus, and drive-mappings, configuring network printers, and providing user access. Ensure that the UN WOMEN desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of the attacks.
Troubleshooting and monitoring of network problems.
Response to user needs and questions regarding network access.
Maintenance of up-to-date parameters of information for the network clients and electronic mail.
Implementation of backup and restoration procedures for local drives. Maintenance of backup logs. Organization of off-site storage of backups.
Maintenance of measures in place for business continuity and disaster recover processes and procedures including backup and restoration of both server and local storage facilities.
Timely LAN Infrastructure and Internet connectivity upgrade to meet UN WOMEN requirements.
Provides web management services focusing on achievement of the following results
Identification of the opportunities and ways of converting business processes into web-based systems to address the issues of efficiency office management system, donor profile software, knowledge management systems.
Creation and maintenance of the CO web site and intranet ensuring that the content is updated and meets the requirements of UN WOMEN.
Provides administrative support focusing on achievement of the following results
Provision of advice on and assistance in procurement of new equipment for the CO and projects, provision of technical specifications and information on best options in both local and international markets, review of quotations and bids
Maintenance of an up-to-date inventory of the software and hardware.
Maintenance of the library of reference materials.
Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit.
Ensures facilitation of knowledge building and knowledge sharing in the CO focusing on achievement of the following results
Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.
Organization of trainings for the operations/ projects staff on ICT issues.
Maintenance of staff training profiles.
Synthesis of lessons learned and best practices in ICT.
Sound contributions to knowledge networks and communities of practice.
 
Key Performance Indicators
Well maintained and serviced hardware and software.
Quality support and advice to clients.
Timely web maintenance.
Quality trainings and reference materials.


Qualifications, Skills and Experience
The applicant for the United Nations Entity for Gender Equality and the Empowerment of Women UN Women job must hold a Bachelor’s Degree in Computer Science is an asset.
Cisco Certified Network Engineer CCNE and Microsoft Certified Systems Engineer MCSE or Microsoft Certified Professional MCP or equivalent required. If certification is not available at the time of recruitment, it should be obtained within 6 months.
A minimum of six years of working experience in network administration and use of hardware/software, telecommunications facilities.
Language Requirements Fluency in English is required. Working knowledge of another official UN language is an asset.
 
Competencies
Core Values
Respect for Diversity
Integrity
Professionalism
Core Competencies
Awareness and Sensitivity Regarding Gender Issues
Accountability
Creative Problem Solving
Effective Communication
Inclusive Collaboration
Stakeholder Engagement
Leading by Example
Functional Competencies
Strong knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and virus protection systems.
Strong PC hardware troubleshooting skills
Strong knowledge of video conferencing and telecommunication
Strong knowledge of database packages
Ability to review a variety of data, identify and adjust discrepancies.
Ability to provide input to business processes re-engineering, elaboration, and implementation of new systems.
Good Communication skills.
 
NB UNWOMEN is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
 
How to Apply
All interested applicants must apply online at the link below.
 
Click Here
 
Deadline 8th July 2021
 

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Jobs in Kampala Uganda Uganda Jobs Jobs in Kampala Un Jobs –  Ict Associate – United Nations Entity For Gender Equality And The Empowerment Of Women (Un Women) Jobs in Kampala at Uganda Jobs Un Jobs –  Ict Associate – United Nations Entity For Gender Equality And The Empowerment Of Women (Un Women) Employment opportunities Uganda Jobs

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