2 Customer Care Advisor Job Jobs in Kampala

Jobs in Kampala Uganda Ecosqin Uganda Jobs in Kampala 2 Customer Care Advisor Job Jobs in Kampala at Ecosqin Uganda 2 Customer Care Advisor Job Employment opportunities Ecosqin Uganda

Job Title ⇒ Customer Care Advisors 2 Job Positions
]https//www.theugandanjobline.com/
Organization ⇒ Ecosqin Uganda
Duty Station ⇒ Kampala

About US
Ecosqin is East Africa’s first online single vendor beauty platform. With more
than 200,000 beauty products listed on our e-commerce platform
www.ecosqin.com, Ecosqin prides itself for offering a far reaching choice of
cosmetics; Makeup, Skin Care, Hair care, Fragrance, Bath & Body, and Tools and
Accessories for both Women and Men. As the final say regarding everything to
do with beauty, Ecosqin goes past simply being the greatest online beauty
store. From the best brands around Uganda, we deliver to your doorsteps within
the shortest time possible. Ecosqin delivers to Kampala Central business
Clients within a maximum of 4 hours from the time of ordering except on
Sundays. We deliver to the rest of the Ugandan districts at the cheapest
delivery fees ever. Our customers enjoy the best free and quick deliveries.
We appreciate the certainty, quality and beauty with which all of you carries
on with your life. We need to be your buddy as you go up against numerous
symbols and find your own character and individual style. As your beauty
amigo, we make your life a ton less complex by not just furnishing you with
master counsel and direction, yet additionally by delivery items appropriate
to your doorstep. From Najeera to Nansana, Jinja to Moroto we are here for
you.

Job Summary ⇒ The Customer Care Advisor will work to provide quality
customer service at Ecosqin, while increasing the company’s revenues through
increased sales.

Key Duties and Responsibilities ⇒
⇗ You will be in constant communication with clients and correspond with them
on a regular basis, through emails, calls and social media messages.
⇗ Help customers with their orders or with any issue they might be having
after they’ve ordered a certain item.
⇗ Follow up on the clients and make sure they’re satisfied with their orders
and that they’ve had a great customer experience.
⇗ Processing all enquiries in time and give appropriate feedback to customers
at the earliest time possible.
⇗ Answering incoming calls and handling all customer queries in a
professional manner
⇗ Offering new and related products to potential, new and old customers
⇗ Reminding customers with abandoned carts and performing relevant
administrative functions.
⇗ Updating client accounts and giving customer technical support
⇗ Processing customer correspondences

Qualifications, Skills and Experience
⇗ The applicant must hold a Bachelor’s Degree in any business related subject
or equivalent work experience
⇗ 2-3 years’ experience working in e-commerce industry, warehouse setting,
and customer care
⇗ Experience in the area of Logistics, Customer Service, FMCG companies.
⇗ Highly motivated, customer-obsessed, flexible to deal with constantly
changing demands to drive improvements on behalf of Ecosqin’s customers in a
fast-paced delivery environment.
⇗ Passionate about e-commerce operations and Health & Beauty Industry
⇗ The applicants must also have a typing Speed of 30wpm
⇗ Computer literacy skills in MS Word, Excel and Internet or email.
⇗ Excellent Customer care, communication and interpersonal skills

Disclaimer ⇒ This job description is not an exhaustive list of the skill,
effort, duties, and responsibilities associated with the position.

How to Apply
All candidates who wish to join Ecosqin in the aforementioned capacity should
send a Cover letter 1 page, CV 2 Pages and relevant academic documents all
in one pdf file to Human Resources Specialist to jobs@ecosqin.com Please
include the job title in the subject line with your Full names. For Example,
Customer Care Advisor \- Joseph William. Only shortlisted candidates will be
contacted.

Deadline 20th January 2021
NB Ecosqin is an Equal Opportunity Employer. Female applicants are encouraged
to Apply

Apply Through

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Email⇒jobs@ecosqin.com
URL⇒Link

Warning Never Pay money for getting a job.

For more jobs in Uganda visit ugandajobss.blogspot.com website

Jobs in Kampala Uganda Ecosqin Uganda Jobs in Kampala 2 Customer Care Advisor Job Jobs in Kampala at Ecosqin Uganda 2 Customer Care Advisor Job Employment opportunities Ecosqin Uganda

For more jobs in Uganda visit ugandajobss.blogspot.com

Brown Alex Thursday 7 January 2021 Ecosqin Uganda Uganda Jobs Employment opportunities at Kampala Jobs in Kampala