Fresher Front Desk Off Jobs in Kampala

Jobs in Kampala Uganda Atomic Energy Council (AEC) Jobs in Kampala Fresher Front Desk Off Jobs in Kampala at Atomic Energy Council (AEC) Fresher Front Desk Off Employment opportunities Atomic Energy Council (AEC)

Job Title ⇒ Front Desk Officer ]https//www.theugandanjobline.com/
Organisation ⇒ Atomic Energy Council AEC
Duty Station ⇒ Kampala, Uganda
Reports to Corporate Communications Officer
About US ⇒
The Atomic Energy Council AEC is a government statutory body established by
the Atomic Energy Act No.24 of 2008, Laws of Uganda to regulate the peaceful
applications of ionizing radiation for the protection and safety of the
individuals, society and the environment from dangers resulting from ionizing
radiation.
Job Summary The Front Desk Officer will represent Atomic Energy
Council in dealing with customers through handling front facing duties
including interacting with customers over the phone, in person, and/or via
email. A high level of professionalism must be maintained.

Key Duties and Responsibilities ⇒
⇗ Promote a good image of AEC through efficient Front Desk services.
⇗ Receive and direct visitors and clients to the people and offices they
desire to see or go to.
⇗ Receive and manage telephone calls and/ or mails and provide required
information or direct the calls and/or mails to the right receptacy.
⇗ Receive and disseminate correspondences, suggestions, messages and other
information to the relevant offices.
⇗ Respond to enquiries that come in form of telephone queries and physical
inquiries courteously.
⇗ Create and maintain a front desk log/record book of all visitors and
clients by recording their relevant basic data.
⇗ Listen to client complaints or concerns and work to resolve their issues
through the right channels.
⇗ Communicate with clients about their experiences at Atomic Energy Council
and submit periodic reports about the same.
⇗ Call clients to pick their licenses/permits/certificates of registration.
⇗ Identify and assess clients' needs to achieve satisfaction
⇗ Build sustainable relationships of trust through open and interactive
communication with clients.
⇗ Follow communication procedures, guidelines and policies
⇗ Maintain office security by following safety procedures and controlling
access via the front desk.
⇗ Maintain an up-to-date staff directory to assist in making immediate
contact with them whenever needed internally or externally by visitors or
clients as occasion may serve.
⇗ Maintain staff attendance register.
⇗ Operate and maintain a switchboard.
⇗ Maintain external telephone directory.
⇗ Perform any other duties as may be assigned from time to time.

Qualifications, Skills and Experience ⇒
⇗ The applicant must hold a Diploma in Office Administration, International
Relations & Diplomacy, Hospitality Management, Marketing, Public Relations or
any other related field from a recognized university.
⇗ A bachelor's degree honors with second class upper and above in the same
field will be an added advantage.
⇗ At least two 02 years of experience in customer service management, desk
office management, Hospitality Management, Public Relations or a related field
with a reputable organization.
⇗ Proven customer service experience
⇗ Very good telephone etiquette
⇗ Excellent and effective communication skills verbal and non-verbal
⇗ Confident, articulate, cordial with pleasant personality
⇗ Conflict resolution capabilities
⇗ Positive Attitude
⇗ Ethical
⇗ Attention to Detail
⇗ Ability to multi-task and prioritize accordingly
⇗ Ability to manage time effectively
⇗ Computer literacy in different programs
⇗ Age 25-35 years
How to Apply ⇒
If you meet the requirements, send an application letter, CV with at least
three referees, copies of your certified academic certificates & transcripts
and testimonials, photocopy of the national identity card to
admin@atomiccouncil.go.ug or Hand deliver to;
Atomic Energy Council,
Plot 29/33, Amber House,
Kampala Road.
Address the letter to;
The Secretary & Chief Executive Officer,
Atomic Energy Council,
Plot 29/33 Amber House, Kampala Road,
P. O. Box 7044,
Kampala.
Deadline Friday 22nd January 2021 by 500pm.

Apply Today Through

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Email⇒admin@atomiccouncil.go.ug
URL⇒Link

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Jobs in Kampala Uganda Atomic Energy Council (AEC) Jobs in Kampala Fresher Front Desk Off Jobs in Kampala at Atomic Energy Council (AEC) Fresher Front Desk Off Employment opportunities Atomic Energy Council (AEC)

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Brown Alex Monday 11 January 2021 Atomic Energy Council (AEC) Uganda Jobs Employment opportunities at Kampala Jobs in Kampala