Customer Experience Agent- MulticarrierMaersk Line Uganda Fresher Customer Service Jobs Jobs


Jobs in Kampala Uganda Customer Experience Agent- MulticarrierMaersk Line Jobs in Kampala Fresher Customer Service Jobs Jobs in Kampala at Customer Experience Agent- MulticarrierMaersk Line Fresher Customer Service Jobs Employment opportunities Customer Experience Agent- MulticarrierMaersk Line


Job Title Customer Experience Agent- Multicarrier Fresher Customer
Service Jobs ]https//www.theugandanjobline.com/
Organisation Maersk Line
Duty Station Kampala, Uganda
About US
A.P. Moller - Maersk is an integrated container logistics company working to
connect and simplify its customer's supply chains. As the global leader in
shipping services, the company operates in 130 countries and employs roughly
70,000 people. With simple end-to-end offering of products and digital
services, seamless customer engagement and a superior end-to-end delivery
network, Maersk enables its customers to trade and grow by transporting goods
anywhere - all over the world.
Job Summary Maersk is looking to hire a conscientious Customer Experience
Agent - Multicarrier to ensure that all import/export requirements are
maintained as well as reporting daily movements, service failure issues and
other challenges to CX Team Lead.
We offer a position in a challenging and ever-changing environment in which
you will sharpen your industry knowledge as well as your communication skills
and techniques. You will have a chance to focus on creating valuable
relationships with our current and new customers.
Key Duties and Responsibilities
Ensure that customers are daily updated on the status of their cargo.
Daily TrakIT Updates to ensure we have a record of the shipment status.
Keep close track of client shipments and ensure you perform in accordance
with the signed contracts and SOPs. Communicate non-conformance of service and
data quality.
Regular receipt of manifests and ensure that documentation and railing /
trucking of containers is done in time.
Receipt of Shipping instructions coordinate booking with documentation.
Ensure operational efficiencies are brought to the attention of the
delivery Manager and incorporated.
Ensure that customer service is of the highest standard.

Qualifications, Skills and Experience
The Maersk Customer Experience Agent should have two years of industry
experience.
International Shipping, transportation Planning, Logistics management,
Customer Service, Communication, Sales and Leadership skills.
Can timely communicate internally and externally to relevant stakeholders.

How to Apply
All candidates should send their applications online at the link below.
Click Here
]https//jobsearch.maersk.com/jobposting/index.htmlid=MA-258864
Deadline 8 th March 2021

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Jobs in Kampala Uganda Customer Experience Agent- MulticarrierMaersk Line Jobs in Kampala Fresher Customer Service Jobs Jobs in Kampala at Customer Experience Agent- MulticarrierMaersk Line Fresher Customer Service Jobs Employment opportunities Customer Experience Agent- MulticarrierMaersk Line


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